With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
Lead the Facilities Management function for Africa CRES, which is responsible for the provision of Corporate Real Estate Solutions across the Absa portfolio comprising of 71 corporate offices, 3 data centres, 620 retail branches, 2500 ATMs covering a total of 1m sqm across South Africa with an expenditure of R4.4 billion.
Job Description
Leadership: Be an active contributor and thought leader and influencer to the Africa CRES Director of Operations. Develop and implement the regional vision and strategy in line with the Africa FM strategy and Africa CRES strategy across the continent. Overall accountability for ensuring alignment of FM Services vision and strategy to the wider CRES strategy and vision, in line with the firm's values. Play a strong collaborative role in working across the other Africa CRES functions and Rest of Africa. Responsible for strategic, commercial and financial management for Facilities Management services across the South Africa portfolio and acting as a COE for Rest of Africa. Motivate and inspire the direct and indirect teams within the Africa CRES organisation. Identify, design and drive change initiatives across the continent to develop market leading solutions that provide value to the Bank. Demonstrate self-awareness and integrity when providing leadership to the organisation. Play a collaborative and value-creating role across the whole business. Demonstrate empathetic listening when communicating with people. Effectively manage diverse relationships at all levels both internal & external.
Management & Decision Making: Lead a team of Facilities Management professionals with overall responsibility for the provision of hard and soft services to the South Africa portfolio. Manage the outsourced suppliers in the delivery of day-to-day facilities management services to the South Africa portfolio of c700 buildings, covering 1m sqm and total operating expenditure in excess of R750m. Direct/oversee all activities within the FM sub-function of Africa CRES. Create long-term forecasts based on business strategy and external benchmarks. Formulate and present all business cases via the relevant procurement boards to support programmes of change and ensure full compliance with governance. Ensure that operational control and delivery of FM services in support of business operations is of the highest appropriate standard and meets all regulatory requirements. Operate buildings and services at minimum risk to the Bank's business operations. Drive a culture of measurable continuous improvement and innovation for all services. Proactively be responsible for developing, operating, reviewing, maintaining and replacing FM assets to ensure operational effectiveness and minimising the unavailability of assets and premises. Responsible for the management and monitoring of vendor performance through specific and targeted global reporting standards and any remediation of performance as required. Escalate contract performance issues in line with the contract escalation standards. Actively own the relevant sections of regional BCM plans. Accountable for the development of the strategic relationship with key vendors to ensure alignment and mutual benefit. Accountable for owning their own layer and driving empowerment through the outsourced model. Ensure that all Africa CRES services are defined and provided to the most appropriate standards required by the Bank.
People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development and high performance.
Compliance: Ensure full statutory and legislative compliance across the SA portfolio and across all service lines at all times. Accountable for the identification and appropriate escalation, reporting, controls and the remediation of risk events for this area. Accountable for the development of an open attitude towards risk reporting and a no blame culture both internally and externally. Support and drive all Group and functional Governance activity relating to Facilities management. Supports and drives the Group Sustainability targets. Works with and supports all activities around disability awareness. Actively contributes to Group citizenship agenda.
Strategy Leadership: Develop and implement the South Africa FM strategy in line with the firm's Africa CRES FM strategy to ensure that it meets the needs of all areas of the business. Ensure that the FM strategy is aligned, leverages and fully supports all other Africa CRES and business activities. Develop and articulate the vision that underpins all strategic activities within your Function. Develop market leading FM solutions to provide services across the SA portfolio and that delivers value both tangible and intangible to the organisation. Accountable for the strategic supplier relationship management in line with all SRM requirements. Communicate the relevant segments of the FM Services strategy across the workforce, to enable all people to be aware of how they are contributing to the overall business strategy. Ensure overall alignment of strategies with business strategies and priorities between the Stakeholder Businesses. Act as an ambassador for Africa CRES and develop relationships in the wider community to support the activities of the Bank. Be recognised as a thought leader in industry bodies within the SA FM service industry.
Education
Bachelor's Degrees and Advanced Diplomas: Physical Planning and Construction (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.