Permanent - Junior Applications Engineer - Ekurhuleni (East Rand) - South Africa
Computer Skills: Autocad, CATIA, Solidworks, GstarCAD, Draftsight, Fusion 360, CREO
Industry: Engineering Software and PLM Consultancy
Location: Ekurhuleni (East Rand), Gauteng
Job Description:
- The role includes recommendation, demonstration, provision, implementation, and support of our software solutions.
- Training clients in the use of the solutions covering Dassault Systèmes CATIA, DELMIA, ENOVIA, and 3DExperience Solutions.
- Technical demonstrations of features to prospective and existing clients, including online, onsite, and telephone support.
Additional Responsibilities:
- Installation, activation, and licensing support of client software applications.
- Using Helpdesk ticketing system to record all support interactions.
- Using CRM system to log all communications with clients.
- Delivering training, both online and in-house, to clients on a variety of software solutions and engineering disciplines.
Qualifications: B.Eng., BSc Eng, or National Diploma in Mechanical Engineering or associated discipline.
Experience: Work experience in a related field would be an advantage but is not a necessity. Experience in automotive manufacture, aerospace engineering, marine engineering, or industrial equipment while studying would be advantageous.
Skills:
- Experience in the use of 3D design software (CATIA, Fusion 360, Solidworks, Inventor, CREO, or similar).
- Good understanding of the principles of PLM.
- Experience in the use of 2D design and drafting software (GstarCAD, AutoCAD, Draftsight, or similar).
- Must be well presented, articulate, and able to identify client requirements, recommend and describe appropriate solutions within our software portfolios, and be comfortable liaising with client representatives at all levels.