Technical Support Engineer (CRRC) Temporary

Technical Support Engineer (CRRC) Temporary

Date: 31 Mar 2025

Company: Alstom

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

PURPOSE OF THE JOB:

• Maintenance technical support, supports Services tenders & projects in the Engineering area.

POSITION IN THE ORGANIZATION:

• Main office located in Nigel (Ekurhuleni) at the production site
• May also be required to visit suppliers and other Alstom sites/offices

NETWORK LINKS:

Internal:

• Services Platform, Bid Managers, Project Managers, Depot Managers
• Technical teams, Supply Chain, Industrial, Quality

External:

• Customers

KEY ACCOUNTABILITIES:

• Supply engineering resource/skills to support tenders and projects.
• Collaborates with Services Engineering and Platforms to improve the Services portfolio of products and services.
• Participates actively in the Services Engineering network.
• Assures the technical support to the projects.
• Optimises the scope and related tasks of the Maintenance plan.
• Supports cost reduction actions, with sourcing and industrial.
• Detects, defines and implements the modifications of the maintained products to improve reliability and serviceability, in order to reduce project costs and improve the performances of the systems.
• Proposes innovative solutions and develops and implements R&D programs and new technologies in the maintenance projects.
• Analyses the technical performances of the systems and the efficiency of the maintenance plan and processes, promoting action plans to improve them.
• Proposes actions to optimise Maintenance plans and LCC.
• Searches for improvement actions in maintenance operations, performing engineering interface activities with Operations Engineers (depot support).
• Promotes the use of latest maintenance techniques and R&D developments (CBM, RCM, Lean).
• Participates in the REX process.
• Analyses failure criticality studies and uses RCM (Reliability Centred Maintenance) and other available methodologies to define and optimise the maintenance requirements, tasks and intervals.
• Analyses and integrates data coming from Operations (Return on Experience).
• Manages interface with other Product Lines’ Metiers.
• Improves Services Engineering tools & processes.

PERFORMANCE MEASUREMENTS:

• TD, QCD, PMC, Project reliability / availability / cost targets
• Feedback from stakeholders

EXPERIENCE PREREQUISITES & REQUIRED COMPETENCES:

EDUCATIONAL REQUIREMENTS:

• University degree in Railway Engineering, Electronics, Computer Science, Automation Engineering or Electrical and Mechanical Engineering

EXPERIENCE:

Mandatory:

• 1-3 years of experience in Railways system/Application engineering
• Knowledge of rolling stock equipment
• Knowledge of rolling stock maintenance
• Working knowledge of safety management systems and safety risk assessment
• Proficient in the use of MS Office
• Problem-solving capacity (technical and costs evaluation of a solution)
• Capacity of managing Technical risks
• High Interpersonal, Communication and negotiation skills
• Self-motivated
• Ability to work independently
• Desire to learn
• Effective, professional interpersonal skills
• Strong team player
• Dedicated and Hardworking

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note:

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.