Jobs in East London, South Africa

Creative Skills Coach: Design the Future of E-commerce Content at TalentPop

Are You Ready to Lead a Global Talent Transformation?

TalentPop is the trusted partner powering creative strategy and execution for the world's most dynamic E-commerce and direct-to-consumer (DTC) brands. We don't just hire talent; we forge experts.

We are seeking an exceptional Creative Skills Coach—a hybrid of an instructional designer, digital media expert, and high-performance mentor to own, architect, and deliver the training programs that turn our Virtual Assistants (VAs) into the elite creative force in modern digital content.

This is a high-impact, full-ownership role requiring a rare blend of:

• Deep Creative Media Expertise: Mastery in short-form video (TikTok/Reels), motion graphics, and conversion-focused design principles.
• World-Class Instructional Design: Proven ability to create engaging, scalable, and measurable learning experiences for a remote, global audience.

You will be the core force ensuring our creative talent is not just proficient, but demonstrably best-in-class at generating high-converting media that drives tangible ROI for our clients.

You will be the visionary behind the entire content curriculum, responsible for the strategy, development, and facilitation of all media skills training.

• Curriculum Strategy & Design Ownership
• Next-Generation Training Modules: Conceptualize, design, and rapidly deploy dynamic, project-based training modules, video tutorials, and immersive learning simulations focused on high-demand, results-driven e-commerce skills (e.g., TikTok/Reels best practices, A/B testing visuals, strategic content repurposing).
• Tool Stack Certification: Develop and manage a robust certification pathway and competency exams for mission-critical creative software (e.g., Canva Pro, CapCut, Adobe Express, Meta Business Suite).
• Agile Trend Integration: Establish a system for continuously auditing and updating the curriculum to reflect real-time changes in platform algorithms, emerging content formats, and the latest conversion science.
• Expert Coaching & Performance Elevation
• High-Fidelity Virtual Workshops: Facilitate engaging, hands-on, live-fire training sessions focused on technical excellence, production quality, brand consistency, and immediate conversion-focused design principles.
• Data-Driven Critique: Conduct targeted 1:1 and group critique sessions, diagnosing creative weaknesses using performance data and providing precise, actionable feedback for immediate practical improvement in visual storytelling and media performance.
• Establish the Benchmark: Partner with Operations to define and relentlessly enforce the highest quality standards for all creative deliverables, from initial concept to final, client-ready asset.

What We're Looking For: The Specialist Who Can Both Do and Teach

• Instructional Design/L&D Experience: 2+ years of formal experience in Instructional Design, corporate L&D, or talent development, with a specific portfolio focus on digital media, content creation, or visual design.
• Content Creation Mastery: Exceptional, demonstrated expertise in creating, editing, and managing high-quality, conversion-focused short-form video and static graphics for major platforms (Instagram, TikTok, YouTube Shorts).
• Technical Fluency: A deep, working knowledge of the modern creative tech stack (Canva, CapCut/Premier Pro equivalent, Asana/Trello, etc.) and a capacity to simplify complex workflows for remote talent.
• E-commerce & Metrics Focus: Clear understanding of how creative execution drives key e-commerce metrics (CTR, CVR, ROAS). Experience designing content specifically for paid social advertising is highly valued.
• Master Communicator & Feedback Giver: Superior virtual presence, with an ability to deliver constructive critique, mentor creative professionals, and translate advanced aesthetic/technical concepts into clear, actionable learning outcomes.

• Highly Competitive Compensation with performance-based bonuses tied to training success metrics.
• Permanent Remote Work Setup with a flexible, results-oriented schedule.
• Dedicated Growth Budget: Generous allowance for professional development, tools, and certifications to keep your expertise cutting-edge.
• Comprehensive Benefits Package (Health coverage/stipend and generous PTO).
• Clear pathways for career progression within the Learning & Development leadership team.

Technical Requirement: A professional, dedicated home office setup is mandatory, including a stable, wired internet connection (20 Mbps minimum) suitable for high-quality live video training sessions.

If you are a creative strategist ready to stop doing all the work and start building a global network of elite creative talent, apply to become our Creative Skills Coach today.