Job Description
This is a leadership role in the Investor Trade Operations global team (Genesis) to head the Investor Trade Operations for Kuala Lumpur, Malaysia. Support and drive locally the build-out of the Investor Trade Ops team in Kuala Lumpur which covers deployment, training, and migration of work in support of the follow-the-sun model.
The team will be extensively involved in implementing and working on strategic initiatives using cutting-edge technology lead initiatives using AI and other industry-leading solutions such as digital subscription forms. Support senior leadership with achieving department initiatives, projects, budget adherence.
Support team in department deliverables while ensuring adherence to company and department policies and procedures relating to investor registration, dealing, reporting, query management, and other Investor Trade ops related tasks.
Establish process for fund/client specific Investor Trade Operations procedures in furtherance of our objectives in establishing a ‘Follow the Sun’ operating model by taking ownership of the process and client-centric approach. Ensure the team supports both the process and technological initiatives through active participation in developing the process and other change requests as we develop the operating model.
Manage and support the individual performance of direct reports through regular one-to-one meetings, regular performance discussions, career coaching and development as requested, annual performance reviews as per company standards. Assist direct reports with the performance management and development of their teams. Foster a professional environment of encouraging personal and professional development.
Collaborate and foster positive partnerships with cross-functional teams within Client 360 and Nexus teams where required to ensure successful delivery of our service offering including participating in service reviews, incident management, risk mitigation, and other initiatives.
Champion initiatives within your team, encouraging participation, constructive feedback, and idea generation from the team members and remain connected and engaged with the global functional team as well as local Management in Kuala Lumpur. Support and promote MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients, and Openness and Honesty.
At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.
MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays, and assistance towards gym memberships.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.