AVP, Business Touchpoints & Projects - Admin & Property Management
To drive, implement, manage & supervise Facilities Maintenance (FM) works at CIMB Business Touchpoints nationwide to enable conducive working environment and uninterrupted operations & continuous improvement of overall facility and upkeep of Bank premises.
Facility Services
- Drive and implement Facilities Maintenance (FM) works to enhance premises’ operation & environment quality within acceptable service level standards by planning and implementing a systematic Corrective, Preventive and Planned Maintenance program including hard and soft services to minimize and mitigate breakdowns, interrupted operation and risks of major plant/ equipment failure.
- Identify key initiatives, financial and other performance measures to complement organisation vision & mission.
- Constantly check and ensure all the relevant plant/ equipment, services and operations run smoothly and efficiently, and all necessary preventive maintenance initiatives are systematically implemented.
- Ensure proper management and vendor compliance of all FM & IFM service contracts, including deliverables, quality and level of service.
- Develop and implement facilities management operational procedures, SOPs and performance measures and ensure accuracy of work methods and reliability of systems.
- Implement risk management program jointly which identifies major property risks including occupational health and safety, fire safety and essential services and environmental impact.
- Ensure escalation procedures are in place and observed for incident and problem reporting including advice to stakeholders.
- Assist Management on the preparations of periodical budget or annual costing for all the facilities and preventive maintenance services and monthly operational reports. Prepare periodic reports for management as necessary or as requested to track strategic goal accomplishment.
- Monitor the overall repair & maintenance spent and strategize cost reduction opportunities. Verify all payments before submitting for approvals.
- Review and monitor all relevant FM works logged by premises to ensure align to standard operation procedure, facilities maintenance scope and procurement policy.
- Ensure proper process adherence and record management of FM & IFM contract management & project deliverables to ensure governance, audit & regulatory compliance.
- Pro-actively develop and manage stakeholders’ (Branch, Business Units, etc) relationship to ensure the expected service levels are achieved.
- Monitor & drive FM works to ensure alignment to the bank’s environmental target & propose improvement for overall better environmental efficiency.
- Responsible to manage, execute and/or support coordination for relevant projects assigned including premises relocation/ renovation, upgrading/ retrofitting, transformation projects including providing technical advice.
- Support all relevant cross functional and/or official functions held at the premises to ensure overall smooth operation.
People Management
- To lead, supervise and motivate a team of FM officers/ technicians/ administration personnel to ensure smooth operation and proper upkeep of facilities of the Bank.
- Develop, build and lead an effective and cohesive team that operates seamlessly to achieve departmental goals.
- Work with stakeholders to ensure the premise environment is conducive and comfortable to perform their duties.
Regulatory Compliance
- Ensure the repair & maintenance works are carried out in compliance with Group Policies and Procedures.
- Ensure that the work environment and safety of the building are in line and adheres to the Occupational Safety and Hazards Act (OSHA) 1994.
How do your skills match this job?
Your application will include the following questions:
- Which of the following statements best describes your right to work in Malaysia?
- What's your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How many years' experience do you have as a Property Management Role?
- How many years' experience do you have as a maintenance manager?
CIMB Group is one of ASEAN’s leading universal banking groups and is Malaysia’s second largest financial services provider, by assets. It offers consumer banking, commercial banking, investment banking, Islamic banking and asset management products and services. Headquartered in Kuala Lumpur, the Group is present in all 10 ASEAN nations (Malaysia, Indonesia, Singapore, Thailand, Cambodia, Brunei, Vietnam, Myanmar, Laos and Philippines). Beyond ASEAN, the Group has market presence in China, Hong Kong, India, Sri Lanka, Korea, the US and UK.
CIMB Group has the most extensive retail branch network in ASEAN approximately of 720 branches as at 30 September 2019. CIMB Group’s investment banking arm is also one of the largest Asia Pacific-based investment banks, offering amongst the most comprehensive research coverage around of 600 stocks in the region.
CIMB Group operates its business through three main brand entities, CIMB Bank, CIMB Investment Bank and CIMB Islamic. CIMB Group is also the 92.5% shareholder of Bank CIMB Niaga in Indonesia, and 94.8% shareholder of CIMB Thai in Thailand.
CIMB Group is listed on Bursa Malaysia via CIMB Group Holdings Berhad. It had a market capitalisation of approximately RM48.9 billion as at 30 September 2019. The Group has around 36,000 employees located in 16 countries.
For more information, please visit www.cimb.com.