Jobs at TikTok in Malaysia

Some of the data collected by this provider is for the purposes of personalization and measuring advertising effectiveness.

NID Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. Expiry: 6 months Type: HTTP Cookie

sc_anonymous_id Used in context with the 3D-view-function on the website. Expiry: Persistent Type: HTML Local Storage

Expiry: Persistent Type: HTML Local Storage

Expiry: Session Type: HTML Local Storage

Expiry: Session Type: HTML Local Storage

Expiry: Persistent Type: HTML Local Storage

GPS Used to determine whether the user is logged in on a YouTube account, when watching embedded videos. Expiry: 1 day Type: HTTP Cookie

AWSALBTG [x2] Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. Expiry: 7 days Type: HTTP Cookie

AWSALBTGCORS [x2] Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. Expiry: 7 days Type: HTTP Cookie

lvapp_session Used to implement forms on the website. Expiry: 1 day Type: HTTP Cookie

object(#-#-##:#:#.#) [x2] Holds the users timezone. Expiry: Persistent Type: HTML Local Storage

csrftoken Helps prevent Cross-Site Request Forgery (CSRF) attacks. Expiry: 1 year Type: HTTP Cookie

ARRAffinity [x2] Used to distribute traffic to the website on several servers in order to optimise response times. Expiry: Session Type: HTTP Cookie

ARRAffinitySameSite [x2] Used to distribute traffic to the website on several servers in order to optimise response times. Expiry: Session Type: HTTP Cookie

reduxPersistIndex Maintains website settings across multiple visits. Expiry: 7 days Type: HTTP Cookie

Some of the data collected by this provider is for the purposes of personalization and measuring advertising effectiveness.

lang Necessary for maintaining language-settings across subpages on the website. Expiry: Session Type: HTTP Cookie

lidc Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. Expiry: 1 day Type: HTTP Cookie

li_alerts Used to determine when and where certain pop-ups on the website should be presented for the user and remember whether the user has closed these, to keep them from showing multiple times. Expiry: 1 year Type: HTTP Cookie

player Saves the user's preferences when playing embedded videos from Vimeo. Expiry: 1 year Type: HTTP Cookie

sync_active Contains data on visitor's video-content preferences - This allows the website to remember parameters such as preferred volume or video quality. The service is provided by Vimeo.com. Expiry: Persistent Type: HTML Local Storage

s_vi Registers a unique ID that identifies the user's device for return visits. Expiry: 2 years Type: HTTP Cookie

b/ss/#/1/#/s# Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization. Expiry: Session Type: Pixel Tracker

reduxPersist%3AlocalStorage Used to implement audio-content from Spotify on the website. Can also be used to register user interaction and preferences in context with audio-content - This can serve statistics and marketing purposes. Expiry: 7 days Type: HTTP Cookie

bounce Determines if a user leaves the website straight away. This information is used for internal statistics and analytics by the website operator. Expiry: Session Type: Pixel Tracker

seg Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Expiry: Session Type: Pixel Tracker

Some of the data collected by this provider is for the purposes of personalization and measuring advertising effectiveness.

_ga [x5] Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Expiry: 2 years Type: HTTP Cookie

_gid [x5] Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Expiry: 1 day Type: HTTP Cookie

_gat [x2] Used by Google Analytics to throttle request rate Expiry: 1 day Type: HTTP Cookie

collect Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. Expiry: Session Type: Pixel Tracker

__utma Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics. Expiry: 2 years Type: HTTP Cookie

__utmb Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit. Expiry: 1 day Type: HTTP Cookie

__utmc Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit. Expiry: Session Type: HTTP Cookie

__utmv Saves user-defined tracking parameters for use in Google Analytics. Expiry: Session Type: HTTP Cookie

__utmz Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. Expiry: 6 months Type: HTTP Cookie

_ga_# [x2] Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. Expiry: 2 years Type: HTTP Cookie

attributionCookie Contains data on the visit. Collects data such as time spent on the website and website interaction. Expiry: Session Type: HTTP Cookie

AnalyticsSyncHistory Used in connection with data-synchronization with third-party analysis service. Expiry: 30 days Type: HTTP Cookie

c.gif Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. Expiry: Session Type: Pixel Tracker

fpc Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Expiry: 30 days Type: HTTP Cookie

_clck Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. Expiry: 1 year Type: HTTP Cookie

_clsk Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Expiry: 1 day Type: HTTP Cookie

_cltk Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Expiry: Session Type: HTML Local Storage

CLID Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. Expiry: 1 year Type: HTTP Cookie

vuid Collects data on the user's visits to the website, such as which pages have been read. Expiry: 2 years Type: HTTP Cookie

sentryReplaySession Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization. Expiry: Session Type: HTML Local Storage

lastExternalReferrer Detects how the user reached the website by registering their last URL-address. Expiry: Persistent Type: HTML Local Storage

lastExternalReferrerTime Detects how the user reached the website by registering their last URL-address. Expiry: Persistent Type: HTML Local Storage

_fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Expiry: 3 months Type: HTTP Cookie

reduxPersist%3AvoiceMessageCreationModalScreen Targets ads based on behavioural profiling and geographical location. Expiry: 7 days Type: HTTP Cookie

anj Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. Expiry: 3 months Type: HTTP Cookie

uuid2 Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. Expiry: 3 months Type: HTTP Cookie

giphyPingbackId Used to track the visitor's usage of GIFs - This serves for analytical and marketing purposes. Expiry: Session Type: HTML Local Storage

Some of the data collected by this provider is for the purposes of personalization and measuring advertising effectiveness.

IDE Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. Expiry: 400 days Type: HTTP Cookie

pagead/landing Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. Expiry: Session Type: Pixel Tracker

ads/ga-audiences Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. Expiry: Session Type: Pixel Tracker

pagead/1p-conversion/#/ Pending Expiry: Session Type: Pixel Tracker

pagead/1p-user-list/# Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. Expiry: Session Type: Pixel Tracker

_gcl_au Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. Expiry: 3 months Type: HTTP Cookie

bcookie Used by the social networking service, LinkedIn, for tracking the use of embedded services. Expiry: 1 year Type: HTTP Cookie

li_sugr Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. Expiry: 3 months Type: HTTP Cookie

pa_#_ts Used across websites that use the same ad network to display ads to the other advertisers in the network. Expiry: 400 days Type: HTTP Cookie

pa_uid Used across websites that use the same ad network to display ads to the other advertisers in the network. Expiry: 400 days Type: HTTP Cookie

fr Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Expiry: 3 months Type: HTTP Cookie

MR [x2] Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. Expiry: 7 days Type: HTTP Cookie

SRM_B Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services. Expiry: 1 year Type: HTTP Cookie

ANONCHK Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites. Expiry: 1 day Type: HTTP Cookie

SM Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads. Expiry: Session Type: HTTP Cookie

MicrosoftApplicationsTelemetryDeviceId Sets a specific device ID. This ID is used by Microsoft to track users' website behaviour and the interaction with Microsoft application on the specific device. Expiry: 1 year Type: HTTP Cookie

MC1 Used by Microsoft to keep statistics on what pages the user has visited and how often an ad click leads to a purchase or other actions on the advertiser's website. Expiry: 1 year Type: HTTP Cookie

MS0 Used by Microsoft to keep statistics on what pages the user has visited and how often an ad click leads to a purchase or other actions on the advertiser's website. Expiry: 1 day Type: HTTP Cookie

w/1.0/sd Registers data on visitors such as IP addresses, geographical location and advertisement interaction. This information is used optimize the advertisement on websites that make use of OpenX.net services. Expiry: Session Type: Pixel Tracker

na_id Used to recognize the visitor upon re-entry. This allows the website to register the visitor’s behaviour and facilitate the social sharing function provided by Addthis.com. Expiry: 1 year Type: HTTP Cookie

ouid Sets an ID-string for the specific visitor. This is used to recognize the visitor upon re-entry. This allows the website to register the visitor’s behaviour and facilitate the social media sharing function provided by Addthis.com. Expiry: 1 year Type: HTTP Cookie

uid Creates a unique, machine-generated user ID. AddThis, which is owned by Clearspring Technologies, uses the user ID to make it possible for the user to share content across social networks and provide detailed statistics to various providers. Expiry: 1 year Type: HTTP Cookie

Expiry: Persistent Type: HTML Local Storage

koitk Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. Expiry: 400 days Type: HTTP Cookie

anchor-website#keyvaluepairs Used to implement audio-content from Spotify on the website. Can also be used to register user interaction and preferences in context with audio-content - This can serve statistics and marketing purposes. Expiry: Persistent Type: IndexedDB

anchor-website#local-forage-detect-blob-support Used to implement audio-content from Spotify on the website. Can also be used to register user interaction and preferences in context with audio-content - This can serve statistics and marketing purposes. Expiry: Persistent Type: IndexedDB

sp_landing Used to implement audio-content from Spotify on the website. Can also be used to register user interaction and preferences in context with audio-content - This can serve statistics and marketing purposes. Expiry: 1 day Type: HTTP Cookie

Expiry: Persistent Type: HTML Local Storage

sa-user-id [x2] Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. Expiry: 1 year Type: HTTP Cookie

sa-user-id Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. Expiry: Persistent Type: HTML Local Storage

sa-user-id-v2 Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. Expiry: Persistent Type: HTML Local Storage

sa-user-id-v2 [x2] Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. Expiry: 1 year Type: HTTP Cookie

sa-user-id-v3 [x2] Pending Expiry: 1 year Type: HTTP Cookie

sa-user-id-v3 Pending Expiry: Persistent Type: HTML Local Storage

sa-u-source Pending Expiry: Persistent Type: HTML Local Storage

ttwid Used by the social networking service, TikTok, for tracking the use of embedded services. Expiry: 1 year Type: HTTP Cookie

__tt_embed__mounting Registers data on the performance of the website’s embedded video-content. Expiry: Session Type: HTML Local Storage

__tt_embed__storage_test Registers data on the performance of the website’s embedded video-content. Expiry: Session Type: HTML Local Storage

1/i/adsct [x2] Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. Expiry: Session Type: Pixel Tracker

muc_ads Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. Expiry: 400 days Type: HTTP Cookie

guest_id Collects data related to the user's visits to the website, such as the number of visits, average time spent on the website and which pages have been loaded, with the purpose of personalising and improving the Twitter service. Expiry: 400 days Type: HTTP Cookie

guest_id_ads Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website. Expiry: 400 days Type: HTTP Cookie

guest_id_marketing Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website. Expiry: 400 days Type: HTTP Cookie

Expiry: Session Type: Pixel Tracker

i/jot/embeds Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. Expiry: Session Type: Pixel Tracker

RichHistory Collects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor. Expiry: Session Type: HTML Local Storage

#-# Used to track user’s interaction with embedded content. Expiry: Session Type: HTML Local Storage

-1d5ac8-4d81c777 Pending Expiry: Session Type: HTML Local Storage

4c1261d-7c406b Pending Expiry: Session Type: HTML Local Storage

-516a793793928 Pending Expiry: Session Type: HTML Local Storage

59a30900-e4a306 Pending Expiry: Session Type: HTML Local Storage

-71a646ab-622115 Pending Expiry: Session Type: HTML Local Storage

7473e3-2f538e9a Pending Expiry: Session Type: HTML Local Storage

7c7fe3-1236604 Pending Expiry: Session Type: HTML Local Storage

-8809555b61d9 Pending Expiry: Session Type: HTML Local Storage

iU5q-!O9@$ Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Expiry: Session Type: HTML Local Storage

LAST_RESULT_ENTRY_KEY Used to track user’s interaction with embedded content. Expiry: Session Type: HTTP Cookie

LogsDatabaseV2:V#||LogsRequestsStore Used to track user’s interaction with embedded content. Expiry: Persistent Type: IndexedDB

nextId Used to track user’s interaction with embedded content. Expiry: Session Type: HTTP Cookie

remote_sid Necessary for the implementation and functionality of YouTube video-content on the website. Expiry: Session Type: HTTP Cookie

requests Used to track user’s interaction with embedded content. Expiry: Session Type: HTTP Cookie

ServiceWorkerLogsDatabase#SWHealthLog Necessary for the implementation and functionality of YouTube video-content on the website. Expiry: Persistent Type: IndexedDB

TESTCOOKIESENABLED Used to track user’s interaction with embedded content. Expiry: 1 day Type: HTTP Cookie

VISITOR_INFO1_LIVE Tries to estimate the users' bandwidth on pages with integrated YouTube videos. Expiry: 180 days Type: HTTP Cookie

YSC Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Expiry: Session Type: HTTP Cookie

yt.innertube::nextId Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Expiry: Persistent Type: HTML Local Storage

yt.innertube::requests Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Expiry: Persistent Type: HTML Local Storage

ytidb::LAST_RESULT_ENTRY_KEY Stores the user's video player preferences using embedded YouTube video Expiry: Persistent Type: HTML Local Storage

YtIdbMeta#databases Used to track user’s interaction with embedded content. Expiry: Persistent Type: IndexedDB

yt-remote-cast-available Stores the user's video player preferences using embedded YouTube video Expiry: Session Type: HTML Local Storage

yt-remote-cast-installed Stores the user's video player preferences using embedded YouTube video Expiry: Session Type: HTML Local Storage

yt-remote-connected-devices Stores the user's video player preferences using embedded YouTube video Expiry: Persistent Type: HTML Local Storage

yt-remote-device-id Stores the user's video player preferences using embedded YouTube video Expiry: Persistent Type: HTML Local Storage

yt-remote-fast-check-period Stores the user's video player preferences using embedded YouTube video Expiry: Session Type: HTML Local Storage

yt-remote-session-app Stores the user's video player preferences using embedded YouTube video Expiry: Session Type: HTML Local Storage

yt-remote-session-name Stores the user's video player preferences using embedded YouTube video Expiry: Session Type: HTML Local Storage

__tea_cache_first_# Used by the social networking service, TikTok, for tracking the use of embedded services. Expiry: Persistent Type: HTML Local Storage

Expiry: Persistent Type: HTML Local Storage

__tea_sdk_ab_version_# Collects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor. Expiry: Persistent Type: HTML Local Storage

__tea_session_id_# Used by the social networking service, TikTok, for tracking the use of embedded services. Expiry: Session Type: HTML Local Storage

HYBRID_SLARDAR_WEBtiktok_pns_web_runtime Used by the social networking service, TikTok, for tracking the use of embedded services. Expiry: Persistent Type: HTML Local Storage

PUMBAA_FREQ Used by the social networking service, TikTok, for tracking the use of embedded services. Expiry: Persistent Type: HTML Local Storage

SLARDARtiktok_web_embed Used by the social networking service, TikTok, for tracking the use of embedded services. Expiry: Persistent Type: HTML Local Storage

SLARDARwebmssdk Used by the social networking service, TikTok, for tracking the use of embedded services. Expiry: Persistent Type: HTML Local Storage

xmsi Used by the social networking service, TikTok, for tracking the use of embedded services. Expiry: Persistent Type: HTML Local Storage

sp_t [x2] Used to implement audio-content from Spotify on the website. Can also be used to register user interaction and preferences in context with audio-content - This can serve statistics and marketing purposes. Expiry: 1 year Type: HTTP Cookie

msToken [x2] Collects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads. Expiry: 10 days Type: HTTP Cookie

com.spotify.single.item.cache:anchor-public-website Pending Expiry: Persistent Type: HTML Local Storage

ES|s4p-hosted|INSTALLATION_ID Pending Expiry: Persistent Type: HTML Local Storage

ES|s4p-hosted|STORAGE_ID Pending Expiry: Persistent Type: HTML Local Storage

Expiry: Persistent Type: HTML Local Storage

KillSwitchOverrides_enableKillSwitches Pending Expiry: Session Type: HTTP Cookie

IVOOX_882137_64_P-0a201d4224b06db9108b3f666776d8a2df074e217f35ad191b61f1fa8a86fa0c Pending Expiry: Session Type: HTTP Cookie

Expiry: Persistent Type: HTML Local Storage

Expiry: Persistent Type: HTML Local Storage

google-analytics_v4_CCVI__counter Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_CCVI__ga4 Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_CCVI__ga4sid Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_CCVI__let Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_CCVI__pageviewCounter Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_CCVI__session_counter Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_cIMS__counter Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_cIMS__ga4 Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_cIMS__ga4sid Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_cIMS__let Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_cIMS__pageviewCounter Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_cIMS__session_counter Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_GqlO__counter Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_GqlO__ga4 Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_GqlO__ga4sid Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_GqlO__let Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_GqlO__pageviewCounter Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_GqlO__session_counter Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_mZnN__counter Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_mZnN__ga4 Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_mZnN__ga4sid Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_mZnN__let Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_mZnN__pageviewCounter Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_mZnN__session_counter Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_RxrD__counter Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_RxrD__ga4 Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_RxrD__ga4sid Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_RxrD__let Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_RxrD__pageviewCounter Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_RxrD__session_counter Pending Expiry: Session Type: HTTP Cookie

google-analytics_v4_yIbU__session_counter Pending Expiry: Session Type: HTTP Cookie

Expiry: Persistent Type: HTML Local Storage

Expiry: Persistent Type: HTML Local Storage

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Do not sell or share my personal information

We are a global marketing agency that has gone from start-up to multi-national in little over two decades. Our success is due to a combination of factors. Talented people delivering award winning campaigns. Expanding client relationships into new markets or services. Making strategic acquisitions. TEAM LEWIS has won many prestigious awards, including Cannes Lions, PRovoke Media, ICCO, European Excellence, PRCA Digital, Digital Impact, Global Digital Excellence.

At the heart of the business is the TEAM LEWIS Foundation (TLF). A non-profit charitable entity, funded by TEAM LEWIS, the TLF makes grants to support individuals undertaking charitable activities and charitable organisations in achieving their goals. The TLF plays a constructive role in promoting social, cultural, economic and environmental innovation that benefits society. It aims to strengthen the bonds between the communications industry, businesses, governments and non-profits. In 2022, the TLF granted $700,000 to local causes alone. Community charities are championed by TEAM LEWIS’ employees, who volunteer their time and skills to provide marketing and comms support to maximise the grants’ effectiveness.

Purpose of the role

The Associate Director is a senior position providing leadership to the account servicing team. This person will work as an integral part of the senior management team to ensure that their office delivers a profitable, creative and forward-thinking client service. They are responsible for meeting client expectations and ensuring the client is kept fully up to date with critical activity on the account. They are also expected to grow and nurture clients by expanding our service offering to them.

Key Responsibilities and Tasks 

New Business

• Leads the new business process in collaboration with the local and regional leadership team, making key decisions and playing a crucial role in selling TEAM LEWIS credentials throughout the tender process
• Lead credentials and pitches for top tier clients, developing the insight, messaging and creative concepts
• Identifies and nurtures new business prospects

Client Management

• Plays an integral role in the local senior management team, ensuring account profitability and optimising the impact of revenues on the business
• Demonstrates an ability to grow client revenues, in line with the profitability of accounts. Takes a proactive approach to upselling services/projects and increasing retainer budgets
• Directs and manages strategic relationships with the client, providing insight and counsel across all aspects of the marketing and communications spectrum
• Takes responsibility for ensuring excellent client communication at all levels; defining KPIs, deadlines and service agreements
• Delivers an added-value consultancy and works closely with clients to direct campaigns and introduce services and products across traditional and emerging communications channels

Media Relations

• Oversees the creation of media opportunities by the team in line with wider industry activity
• Shares detailed knowledge of the media landscape with team members, operating as a significant contributor in the tech / digital / consumer space both at LEWIS and in the wider industry
• Utilises their own and team’s networks to create and maximise client coverage, advising on potential narrative, storytelling and thought leadership opportunities
• Drives an understanding of current affairs across the TEAM LEWIS office by promoting a commitment to understanding the news agenda

Content

• Oversees the creation of high quality and engaging content, providing knowledgeable quality control and guidance to all relevant colleagues
• Works with the client to develop and implement an impactful content strategy, delegating responsibilities to direct and wider team members where possible
• Works with content specialists to improve own and others knowledge of content trends, driving a commitment to excellent story-telling across the business

Digital / Social media

• Actively promotes the use of digital products internally whilst developing the uptake of services offered by TEAM LEWIS, including specialist solutions provided by the digital team
• Uses social media to recognise trends and proactively promotes new tools, solutions and processes to continuously evolve and optimise client PR campaigns across the business
• Provides social media insight as well as strategic management of client activity
• Works collaboratively with the digital team to increase the utilisation and selling of digital services

Team working and development

• Takes overall leadership responsibility for the account team, including coaching, supervision, assessment and reviews of all team members
• Sets strategic team objectives on a weekly, monthly, quarterly and annual basis
• Defines deliverable client objectives and sets standards of excellence for all client activity, driving commitment from all levels of the team
• Monitors team activity levels against budget, increasing fees and negotiating with clients and suppliers where necessary
• Plays a leading role in the new business process, project managing pitch teams and delivering credible solutions to new business challenges
• Acts as leader in guiding colleagues on how to best manage campaigns and projects
• Acts as a respected line manager, working closely with line reports to maximise strengths, improve weaknesses and support career development
• Works with the Talent team to recruit high calibre candidates into the team and develop and initiate hiring strategy in line with projected organisational requirements
• Works with the HR team to reward, retain and develop the team and resolve any performance issues, offering suggestions and improvements for the benefit of the wider local team

Reporting and analysis

• Ensures profitability on all accounts and effectively manages budgets
• Understands and maximises the impact of client revenues on the business
• Communicates account performance internally and provides strategic advice to the client based on measurable analysis
• Monitors and reports back on account KPIs and ensure accurate reporting by junior team members
• Provides detailed reports to the senior management team on request

General

• Runs and supports training sessions, with a view to maximising opportunities to expand team skills and grow revenues
• Takes a proactive role in promoting the LEWIS brand, its identity, values and work
• Supports the HR / talent team by promoting both internal and external opportunities at TEAM LEWIS across social media and via the referral scheme
• Maintains a detailed and up-to-date knowledge of competitors activities
• Overall, acts as a guardian of best marketing practice

About You

• Highly commercial, with strong strategic client consultancy skills
• Relevant experience of working in a Government relations, B2B, corporate, consumer or digital communications agency environment at an Account Director, Senior Account Director or Associate Director level
• Well versed in social media and the integration of digital marketing into the PR landscape
• A track record of retention and the profitable growth of existing accounts
• Considered, assertive and influential; a strong leader with the skills and aptitude to develop and motivate a team
• Able to provide consultancy on PR requirements as well as broader marketing strategy
• Demonstrable success at securing new business and increasing client revenues

This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.

TEAM LEWIS is an Equal Opportunity Employer.We are committed to creating and fostering anenvironment focused on equality, empowerment and respect. We strive to create an inclusive workplace that supports and celebrates our diversity. We continue to invest in our efforts to ensure that TEAM LEWIS is a place where everyone can thrive.