Manager, Business Operations

About You

We are looking for an experienced Business Operations Manager to oversee end-to-end operations, manage a team of 4, and ensure alignment with regulatory standards (JPK and HRD Corp). The ideal candidate will have deep expertise in TVET program compliance, grant management, financial operations, and team leadership. This role requires a strategic thinker who can streamline processes, manage cross-functional tasks, and maintain strong stakeholder relationships.

Your Day-to-Day

1. Team Leadership & Management

• Lead, mentor, and manage a team of 4 across TVET and HRD Corp training operations.
• Foster a collaborative culture, delegate tasks effectively, and ensure accountability.

2. Compliance & Regulatory Management

• Ensure full compliance with JPK requirements for TVET programs (documentation, audits, reporting).
• Maintain HRD Corp standards for training grants, claims, and program delivery.
• Stay updated on regulatory changes and implement necessary adjustments.

3. Financial Operations

• Manage invoicing, petty cash, procurement (PR/PO coordination), and budget tracking.
• Collaborate with finance teams to ensure accurate financial reporting.
• Oversee HRD Corp grant applications, claims, disbursement and reconciliation.
• Ensure timely submission of grant-related documentation and adherence to guidelines.

4. Contract & Document Management

• Draft, review, and validate contracts (apprentice, vendors, trainers, partners).
• Maintain organized records of agreements, terms, and compliance documents.

5. Student & Training Coordination

• Oversee student enrollment, attendance tracking, and certification processes.
• Coordinate logistics for training programs (venue, materials, trainer schedules).

6. Facilities & Office Management

• Ensure operational efficiency of training facilities and office infrastructure.
• Address maintenance needs and optimize resource allocation.

7. Project Management & Reporting

• Lead cross-functional projects (e.g., accreditation renewals, system implementations).
• Prepare operational reports for senior management and regulatory bodies.

Your Know How

• Bachelor’s degree in Business Administration, Education, Operations, or related field.
• Minimum 5 years in operations management, preferably in TVET/HRD Corp environments. At least 2 years in a managerial role with team oversight.
• Strong leadership, communication, and problem-solving abilities.
• Detail-oriented with exceptional project management, organizational and multitasking skills.
• Proficiency in using Google Suite and other relevant tools.