Demand jobs in Malaysia

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• Actively lead improvements in demand forecasting by embedding S&OP process within demand planning and business partners.
• Identify Opportunities, Risks and other best practices and disseminating to colleagues.
• Manage and facilitate product demand forecasting for mid-long term horizon, incorporating various sources (e.g. sales, marketing, market & statistics) to achieve the budget and desired service level and other key KPIs.
• Main driver of S&OP process

General Responsibilities:

• Oversee demand planning and management processes for new and existing products.
• Develop and execute product demand plans to meet organization goals.
• Provide support in developing seasonal demand forecasts and anticipate customers' reactions to the promotions and discounts.
• Develop demand forecasts based on demand patterns and business trends. Understanding high level / Global awareness impact to demand forecasting.
• Work with customers, sales team, client management and supply chain management to improve forecast accuracy.
• Maintain demand plan to ensure cost effectiveness and to meet customer demands.
• Assist in risk assessment and mitigation activities. (ROI/ past performance).
• Monitor offtake vs forecast committed (of current month).
• Work closely with stakeholders resolving any demand related queries and issues in a timely manner.
• Schedule monthly forecast meetings with relevant stakeholders.
• Identify opportunities to meet customer demands during constrained supply.
• Maintain demand planning processes and systems to improve forecasting accuracy.
• Identify areas of improvements and recommend action plans.
• KPI is to Forecast accuracy and Forecast bias. In-depth root cause analysis.
• Manage the SKU rationalization process.
• Key member of S&OP process, onboarding clients to S&OP.

Functional Skills and Knowledge:

• Work as team member to ensure effective delivery of team’s goals.
• Drive self-learning and improvement in the area of Forecasting and DKSH behaviours as part of continuous learning.
• Demonstrate strong understanding and practitioner of Sales & Operation Planning (S&OP) process.
• Demonstrate advanced understanding of demand forecasting methodology/tools.
• Demonstrate strong analytical and quantitative skills.
• Demonstrate business/commercial acumen skills and consumer goods market understanding.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Demonstrate fluency in English, both written and spoken.
• Strong understanding of supply chain management.
• Demonstrate working knowledge on SAP.
• Demonstrate strong stakeholders' management, active business partnering role and negotiation skills.

Education:

Diploma/certificate in business, supply chain, logistics or related field.

Work Experience:

Minimum three to five years’ experience in a similar role.