Jobs at Jd Sports in Malaysia

Managing the store team, you will focus on driving sales and maximizing store profitability, while providing industry-leading service on the high street. You will continue to exceed your store's KPIs and maintain the company standards while following company guidelines. Most importantly you will represent the business in the most professional manner.

Maintain customer retention by providing first-class service.

Deal with inquiries and complaints and resolve the issue/request.

Drive consistency within your internal teams to achieve the highest service levels.

Have a strong understanding of the Customer Service measuring program - Observation Checklist.

Ensure that targets are achieved and, where possible, exceeded.

Analyse Oracle reports - Wall Sales Report, Branch Review Report, Top Sales Report, etc., to assist you in making key sales decisions.

Manage in-store devices in order to capitalise on a wider range of products.

Confident use of the Trade Review Report to analyse Footfall, Average Transaction Value, and conversion, applying this to the store environment.

Following a weekly brief, ensure that this is applied to your store and maintain high visual standards.

Attract, engage, and motivate customers to make purchases in-store by using the latest visual techniques.

Making sure that all new products and advertised products are visible and in the correct locations.

Ensure mannequins, displays, and windows are updated in accordance with Visual Merchandising guidelines.

Develop existing team members and encourage progression within the company.

Hold regular training meetings within the store, making sure the team around you is able to maintain the high standards required.

Keep track of internal progression, ensuring all personnel complete the relevant E-Assessments.

• Medical benefits
• Group Insurance
• Staff Purchase
• Positive working environment

Your application will include the following questions:

• Which of the following types of qualifications do you have?
• Which of the following statements best describes your right to work in Malaysia?
• Do you have experience in a sales role?
• What's your expected monthly basic salary?
• Do you have customer service experience?
• What's your preferred work type?

Retail & Consumer Products 101-1,000 employees

With over 30 years of experience in sports fashion retail, JD Sports distributes the latest and best street style sports fashion brands to the globe. Among the familiar brands are Adidas Originals, Nike, Converse, Lacoste, Fila, Timberland, EA7, The North Face, Supply and Demand, and Asics. Additionally, JD Sports also distributes exclusive sneakers designed by leading designers that are supplied and sold only via JD. JD Sports' deep experience and understanding of sneakers has earned the company the reputation as 'King Of Trainers'. JD Sports also carries an extensive range of sports and street style clothing for all ages, men, women, or children. Founded in 1981 and headquartered in Bury.