Computer Technician jobs in Malaysia

Provide first-level support to users on hardware, software, network, and system issues.

Respond to IT helpdesk tickets and ensure timely resolution.

Assist in diagnosing and troubleshooting technical issues, including remote troubleshooting via phone or email.

Install, configure, and maintain computer systems and peripherals (printers, scanners, etc.).

Ensure software updates, patches, and antivirus definitions are current.

Assist in maintaining an inventory of hardware and software assets.

Support basic network setup and maintenance (e.g., LAN/Wi-Fi connectivity).

Monitor system performance and report irregularities to senior IT staff.

Assist in managing user accounts and access permissions (Active Directory, email, etc.).

Maintain documentation of support issues and resolutions.

Assist in updating IT policies, procedures, and user guides.

Prepare reports on IT support activities and inventory updates.

Support IT infrastructure projects such as hardware rollouts, system migrations, and upgrades.

Participate in testing and deployment of new tools and systems under supervision.

Help monitor compliance with IT security policies.

Report any suspected security incidents to senior IT personnel.

Basic knowledge of Microsoft 365, Google Workspace, or other enterprise tools.

Familiarity with basic scripting or automation (e.g., PowerShell, Bash).

Support for company website or internal systems (e.g., CMS, ERP).

Support for audio/visual equipment in meetings or events.

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Information Technology Technician?
• Do you have technical support experience?
• Do you have professional experience troubleshooting and repairing hardware issues on PC and laptop?
• How many years' experience do you have as a support coordinator?