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IT Support Technician-Salary up to RM3500-Project Based-Kukup, Johor (ID: 14631)
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IT Support Technician-Salary up to RM3500-Project Based-Kukup, Johor (ID: 14631)
Résumé du poste
A recruitment company in Kukup, Johor is hiring an IT Support Technician with a salary of up to RM3,500. The ideal candidate should possess a Diploma or Degree in Computer Science with 2-3 years of IT Support experience. Key responsibilities include Level 1 support, troubleshooting, and monitoring computer systems and networks. Strong analytical skills and the ability to work under minimal supervision are essential. This is a project-based role with working days from Monday to Friday.
Prestations
Qualifications
- 2-3 years of experience in IT Support services.
- Able to work under minimum supervision.
- Strong analytical and problem-solving skills in a fast-paced environment.
Responsabilités
- Provide Level 1 support, basic troubleshooting & IT functional assistance.
- Install and configure computer hardware, software, systems, networks, printers.
- Monitor, maintain, and troubleshoot computer systems and networks.
- Respond in a timely manner to service issues and requests.
- Provide technical support to users.
Connaissances
Formation
Working days: Monday to Friday 8.30am to 5.30pm
Basic salary up to RM3,500 + completion bonus
Key Responsibilities
To provide Level 1 support, basic troubleshooting & IT functional assistance which as follows:
Installing and configuring computer hardware, software, systems, networks, printers etc.
Monitoring, maintaining, and troubleshooting computer systems and networks.
Responding in a timely manner to service issues and requests.
Providing technical support to users.
Repairing and replacing equipment as necessary.
To assist supervisor on IT project implementation.
Open ticket to escalation of IT related issues.
To escalte the ticket to vendor next tier IT support level if the dedicated personnel not able to resolve the issues.
To provide monthly report on IT support works.
Who Should Apply?
Possess a Diploma/Degree in Computer Science or equivalent.
2-3 years of experience in IT Support services.
Strong analytical and problem‑solving skills in a fast‑pace environment.
Able to work under minimum supervision.
Good oral and written communication in English.
Good experience in L1/1.5 end‑user devices troubleshooting.
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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.