Customer Service Agent jobs in Italy

Job title - Senior Account Manager

Experience - 7+ Years

Notice - Immediate to 30 Days

Job description -

The Ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.

About the Role - IT Business Development: You are obligated to perform the following duties but not limited to:

• Client Engagement New Business Development/Client Onboarding: Onboard new clients by signing Master Services Agreement (MSA)/Preferred Suppliers List (PSL) to enable Indsafri to perform business/project transactions with that specific client.
• Account Management and Revenue Realization: Developing quotes and proposals for prospective clients. Drive and ensure the successful contract negotiations, or business deals that the corporation may enter.
• Supporting the directors as required in various initiatives.
• Researching prospective accounts in target markets, developing growth strategies and plans, and increasing client base.
• Identifying and mapping business strengths and customer needs.
• Writing business proposals, drafting, and reviewing contracts.
• Negotiating with stakeholders.
• Reporting on successes and areas needing improvements.
• Having an in-depth knowledge of business products and value proposition.
• Pursuing leads and moving them through the sales cycle.
• Setting goals for the business development team and developing strategies to meet those goals.
• Provides management and support for new business pipeline development, in consultation with the Directors.
• Managing and retaining relationships with existing clients. Ensure the clients are properly managed and their expectations are met at all times.
• Communicate effectively and establish credibility throughout the organization and with the Board of Directors as an effective developer of solutions to business challenges.
• Measure the performance of the company in terms of Revenue, Cost, and productivity. Benchmark the KPIs in terms of Revenue, Cost, and productivity during the second year and then implement necessary accelerators to improve the efficiency/net profit.
• Mentor and interact with members of staff at all levels to foster growth and encourage development among senior executive team and all members of staff.

Responsibilities

• Identify partnership opportunities.
• Develop new relationships to grow business and help the company expand.
• Maintain existing business.
• Think critically when planning to assure project success.

Qualifications

• Bachelor's degree or equivalent experience.
• 10+ years' prior IT industry related business development experience.
• Successful track record.
• Strong communication and interpersonal skills.
• Proven knowledge and execution of successful development strategies.
• Close connections with CIOs, CTOs, Hiring Managers, or the Head of Technology.

Company Description -

Indsafri believes in the limitless potential of individuals to create and build anything imaginable. They leverage their deep industry experience and cutting-edge technology to help organizations transform for growth. They work with some of the best organizations around the world and have a global network of partners and talents. Indsafri believes that technology is at its best when it makes people smile. This is a place where with passion and intelligence, anything is possible.

Interested candidates can reach out to sowjanya.dommaraju@indsafri.com