Sales Support jobs in United Kingdom
Equity Derivatives Sales Support Associate
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Travel Trade Recruitment Limited
Equity Derivatives Sales Support Associate
Job summary
A leading global financial services firm in the UK is seeking an Equity Derivatives Sales Support Associate. This role involves managing client interactions and post-trade support in a dynamic environment. The ideal candidate will have experience in derivatives products and client or Investment Banking Middle Office. Strong MS Office skills and the ability to work under pressure are crucial. You will coordinate with various teams to ensure smooth client operations and resolve issues effectively.
Qualifications
- Experience with derivatives products is essential.
- Experience in a client or Investment Banking Middle Office role.
- Ability to work under pressure with strong organizational skills.
Responsibilities
- Manage and maintain client BAU activity.
- Ensure timely resolution of external queries regarding Equity Derivatives Products.
- Develop automation solutions to support client needs.
Skills
Are you experineced and ? Then you found the right position for you!
As an Equity Derivatives Sales Support Associate within the Equity Derivatives Sales Support Middle Office team, you will be part of a team delivering Sales and Client support for the Equity Derivatives marketing business (Retail Derivative Products). You will also be involved in post trade sales support and has extensive desk & client interaction. You will have daily interaction with Sales, Trading, Clients, Middle-office & Operations groups globally as well as frequent interaction with technology and project delivery teams. Your primary responsibility will be the day to day management coordinating all aspects of post trade support to the client.
- Manage and maintain client BAU activity, (mainly T based)
- Ensure and co-ordinate with downstream teams that all T+1 Client Exception Capture / Matching and trade input is captured
- Ensure all external queries relating to Equity Derivatives Products are investigated and resolved on a timely basis.
- Maintain lifecycle events as they arise on OTC positions, including reset payments, premiums, coupons, terminations, dividends, novations and all other events.
- Manage OTC ISDA/FBF confirmation and documentation. Liaise with traders / counterparties when appropriate and with legal department to resolve queries & issues.
- Liaise with operations teams for management of Confirmation/Settlement Exceptions
- Act as escalation point for any service issues
- Understand and communicate with client surrounding client reporting/statements
- Develop automation solutions that support the client
- Ensure all operational and tech issues are logged, monitored and progressed
- Complete regular review and update of procedures completed to reflect changes in internal processes and market regulations
- Derivatives product experience and understanding
- Client or Investment Banking Middle Office experience
- Ability to perform in a pressurised environment
- Excellent MS Office skills ( Excel, Power Point, Word & Visio)
- Ability to build customer loyalty & confidence
- Excellent team working skills and personal motivation
- Great problem solving and organisational skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.