Commercial Waste Sales Support Officer

About the role:

Horsham District Council is looking for a Commercial Waste Sales Support Officer to be part of our Commercial Waste team to support the growth of the business.

As Commercial Waste Sales Support Officer, you will be working with the Commercial Waste team to support the growth and retention of our commercial customer base. This will include providing excellent customer service and building rapport with customers and internal and external stakeholders.

You will be required to undertake warm lead marketing exercises and provide support to the Commercial Waste Manager on potential areas of growth or new commercial ventures within the Recycling and Waste department.

To succeed as Commercial Waste Sales Support Officer, you will possess good communication and interpersonal skills, as well as a pro-active approach and a flexible can-do attitude to assisting where required. You must be able to demonstrate exceptional customer service skills to both businesses and residential customers.

About us:

We have a friendly and supportive working environment and being a smaller Council, you can really get to know everybody. We encourage and support our employees to have a healthy work-life balance by offering 28 days’ (207.2 hours) annual leave plus bank holidays (pro-rata), and flexible/hybrid working options where applicable.

We offer a generous benefits package including an online platform offering discounts from online retailers and access to a car lease scheme. Staff are also eligible to join the Local Government Pension Scheme (LGPS), where the Council contributes circa 20% of pensionable salary.

To support employees’ professional development, the Council provides reimbursement for professional subscriptions and a number of training opportunities, including extensive in-house learning resources, short courses, Apprenticeships, and qualifications such as Institute of Leadership & Management (ILM), Master of Business Administration (MBA).

To apply:

If you would like to apply for the role, we highly recommend you show clearly within the ‘Experience Section’ of the application form how you meet the essential criteria detailed within the Role Profile when applying. If you do not make this clear, it is unlikely you will be shortlisted for interview.

Internal applicants, if you would like to apply for the role, please submit an expression of interest to HR@horsham.gov.uk explaining clearly how you meet the criteria and what you feel you can bring to the role.