Quality Assurance jobs in South Africa

A well-established dealership in Mokopane is looking for a Service Manager to join their Service Department.

Remuneration:

R25k basic salary + Incentive structure

Primary Responsibilities:

1. Lead a team of proficient technicians and service advisors to provide exceptional automotive services.
2. Cultivate a positive and collaborative work environment.
3. Ensure the delivery of high-quality vehicle maintenance and repair services, surpassing customer expectations.
4. Pursue continuous improvement in service efficiency and effectiveness.
5. Establish and nurture strong relationships with customers.
6. Promptly address concerns, ensuring a positive and memorable service experience.
7. Stay informed about industry trends and technological advancements.
8. Implement innovative solutions to elevate service operations.
9. Monitor and achieve key performance indicators (KPIs) related to service department efficiency, customer satisfaction and profitability.
10. Efficiently manage resources, including personnel, equipment and inventory, to optimize service operations.

Qualifications:

1. A minimum of 4 years' experience as a Service Manager.
2. Demonstrated ability to lead and motivate a diverse team.
3. Solid understanding of automotive systems and repair processes.
4. Excellent verbal and written communication skills.

Please note that only candidates with the required experience will be considered and contacted. If you are not contacted within 14 days, kindly consider your application unsuccessful.