Customer Care Representative jobs in United Arab Emirates

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.

We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity.

Join us for the opportunity to grow and make a difference in ways that matter to you.

• This position will contribute to business development activities across the Middle East and Africa region. The new hire's core responsibilities will include growing and maintaining relationships with prospects and clients and will work closely with and report to the Head of Distribution for Middle East & Africa.
• The right candidate will have a good understanding of the Middle East & Africa region, the investors, relationships and exhibit strong sales skills. The role requires proactiveness and credibility; have the ability to build long lasting relationships both internally and externally, take initiative and go the extra mile when needed.
• It is also important the right candidate has a strong knowledge of equity and fixed income markets. The firm offers a large variety of investment products, so understanding the strategies is key.
• Culturally, the right candidate is team-oriented and will want to accomplish success as part of a team. Collaboration is a key value in every division at T. Rowe Price. The firm is looking for individuals who genuinely care about their work, have a strong work ethic, build trust and are committed.
• Outstanding communication and organizational skills along with excellent attention to detail and being able to multi-task and work calmly in a fast-paced environment is essential.
• The role offers the opportunity to build a career at an established and stable investment manager within a lean team. The new hire will play a crucial role in the Middle East & Africa team that has ambition to grow and successfully diversify the business.

• Minimum of 3 years of total relevant work experience
• Ability to quickly identify internal and external client needs/expectations and propose solutions, leveraging outstanding active listening and related skill sets
• Demonstrated ability to comprehend and effectively adapt to new internal/external client information and situations
• Strong team player, ability to work in partnership with Relationship Managers and RMAs
• Sound judgment, problem solving and excellent organizational and time management skills
• Highly effective communication (verbal and written), collaboration and influencing skills
• Driven to achieve firm and client priorities...motivation, enthusiasm, perseverance and resilience are hallmark personal traits
• Capacity to effectively manage and deliver on multiple tasks/projects, both strategic and tactical
• Strong interpersonal skills that enable effective initial rapport-building with internal and external clients
• Ability to establish genuine, collaborative long-term relationships with internal and external clients
• Demonstrates high ethical standards in all interactions
• Evident investment product and market knowledge
• Ability to establish genuine, collaborative long-term relationships with internal and external clients
• Demonstrates high ethical standards in all interactions
• Evident investment product and Middle East market knowledge

Arabic speaking

At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all.

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.