Supervision jobs in South Africa

Summary

The Social Worker (Program Coordinator) (ADDC) provides strategic support and broad tactical and technical expertise regarding the implementation and delivery of the full range of readjustment counseling services, mental health care, and suicide prevention services. The ADDC provides strategic guidance, consultations, monitors site visits, and the outcomes of programs.

Duties
NOTE: This position is multi-disciplinary and can be filled by: Social Worker, Licensed Professional Mental Health Counselor, or Marriage & Family Therapist. Applicants must apply to the appropriate vacancy announcement.

Responsibilities
The incumbent's primary responsibility is to provide clinical and administrative leadership, management, and supervision of all Vet Center staff and all other professional, paraprofessional, and nonprofessional staff assigned to work at the Vet Center. Additional duties and responsibilities include, but are not limited to:

Oversight: The ADD/C has primary responsibility for the clinical effectiveness of Vet Centers. Performs quality assurance inspections of Vet Centers and ensures clinical charting and Veteran client privacy follows Readjustment Counseling Service and VHA policies.

Quality Assurance: Oversees the administrative and clinical aspects of a major specialty treatment program for quality assurance in RCS. Reviews and evaluates Vet Centers at least annually. Establishes and tracks developmental objectives to guide the team in improving services to Veteran clients.

Clinical Crisis Management: Develops, reviews, and analyzes a clinical crisis reporting system that accurately tracks critical incidents to improve Vet Center services. Collaborates with VA entities to facilitate and ensure that a Mortality & Morbidity (M&M) quality review panel is conducted when Vet Center clients die by suicide.

Staff Development and Education: Ensures that the clinical staff in their respective RCS Zone is adequately trained to address the needs of Vet Center clients. Responsible for monitoring licensure of all eligible clinical staff in consultation with Deputy District Director and Staffing, to ensure compliance.

Education Liaison: Oversees and ensures that all clinical supervisors adhere to established VHA policies governing health professions training in VHA facilities.

Supervision/Guidance: Provides consultation, clinical supervision, and guidance to the clinical staff of the Vet Centers. The individual is the primary clinical supervisor for each Vet Center Director within their RCS Zone.

Research: Reviews all research proposals involving Vet Centers and advises the Deputy District Director of the effectiveness and value of the project to enhance treatment of Vet Center clients.

Outreach: Monitors Vet Center outreach activities to ensure market penetration of the local eligible individuals' population. Promotes the sharing of successful outreach strategies among the Vet Centers in a best practices model.

Collaboration and Networking: Ensures that Vet Centers maintain clinically productive relationships with programs and organizations internal and external to the Readjustment Counseling Service.

Work Schedule: Monday-Friday 8:00am to 4:30pm. Evenings and weekends may be required.

Telework: Ad Hoc

Virtual: This is not a virtual position

Functional Statement #: 795820

Permanent Change of Station (PCS): Not Authorized

Requirements
Conditions of Employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP).

Qualifications
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Education: Must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE).
• Licensure: Persons hired or reassigned to social worker positions in the GS-185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level.
• English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f).

Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates.
Social Worker (Program Coordinator), GS-13
Experience/Education: One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills and judgment.
Licensure/Certification: Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.
Demonstrated Knowledge, Skills, and Abilities:

• Skill in coordinating and implementing one or more specialty program(s), across the facility.
• Skill in local policy and practice development, procedures, and/or practice guidelines for the program.
• Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).
• Ability to collaborate with internal and external partners to further program goals and enhance patient-centered care.
• Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff.
• Ability to oversee the fiscal matters of the functions supervised.
• Knowledge of organizational structure and impact on program operations.

Reference: VA Handbook 5005/120, Part II, Appendix G39, dated September 10, 2019.

Physical Requirements: The work does not inherently include physical requirements essential for successful job performance that could not otherwise be performed with a workplace accommodation.

Education
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Additional information
During the application process, you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. This job opportunity announcement may be used to fill additional vacancies.

Required Documents
To apply for this position, you must provide a complete Application Package which includes:

• Resume
• SF-50/ Notification of Personnel Action
• Transcript

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire.