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Shift Supervisor: Lead Customer Experience & Operations
Job summary
A leading coffeehouse chain in Metro Vancouver is seeking a Shift Supervisor to assist the store manager in executing operations during scheduled shifts. In this role, you will lead the team, deliver legendary customer service, and create a positive store environment. Ideal candidates will have customer service experience in retail or restaurant settings and possess strong communication and interpersonal skills. Join a company consistently rated as a great place to work, where you can make a difference.
Qualifications
- Customer service experience in a retail or restaurant environment.
Responsibilities
- Assist the store manager in executing store operations during scheduled shifts.
- Model and act in accordance with Starbucks guiding principles.
- Deliver legendary customer service to all customers.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.