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Linux Desktop & Devices Support Engineer — Global, Impact
Job summary
A leading open source software provider in Hamilton, Ontario is seeking a Linux Engineer/Administrator to deliver outstanding technical support for Ubuntu. The ideal candidate will possess Linux troubleshooting skills, customer service experience, and an undergraduate degree in a technical field. You will engage with customers directly, resolve complex issues, and contribute to knowledge sharing. This position offers a distributed work environment, a learning budget, and opportunities for international travel.
Benefits
Qualifications
- Exceptional academic track record from both high school and university.
- Experience with Linux integration with other environments.
- Ability to travel internationally twice a year for company events.
Responsibilities
- Investigate issues reported by customers.
- Work to resolve complex customer problems related to Canonical's products.
- Engage directly with customers to resolve their issues.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.