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Senior Systems Analyst - AMANDA page is loaded

Apply remote type Remote Hybrid locations Town Hall (Whitby Municipal Building) time type Full time posted on Posted Yesterday job requisition id JR4927

In Whitby, we are dedicated to our work, our community, and each other. We work hard, we have fun, and we celebrate our successes.

The Town of Whitby is a community in transformation that is located in the heart of Durham Region in the eastern Greater Toronto Area. Whitby is the second-largest municipality in the region and one of the fastest-growing communities in Canada. Located on Lake Ontario and only an hour east of Toronto, the population of Whitby is expected to grow from 140,000 to more than 200,000 by 2031. Whitby’s Official Plan has been updated to establish new directions for Whitby’s planned growth and development; the protection of our natural and built environments; urban design intensification; sustainability; community improvement; and, new employment within this time frame.

Whitby has an exciting and aspiring future, with a community that is welcoming, growing and transforming. On our team, you can expect to make a difference through your work and have a direct impact on shaping our growing community. Creating an inclusive environment where employees experience job satisfaction and have rewarding careers is important to us. We live our values and foster a culture of collaboration, accountability, respect and engagement where people enjoy coming to work.

The Town of Whitby is a hybrid organization. This means staff are empowered to do their best work from various locations, as appropriate for the position.

The successful candidate will have a positive impact on our corporate culture by demonstrating the Town’s CARE core values (Collaborative, Accountable, Respectful, and Engaged) through daily interactions with individuals at all levels of the organization.

Reporting to the Senior Manager, Business Solutions, the Senior System Analyst plays a critical role in architecting and maintaining a robust, reliable and secure application systems environment by overseeing corporate and departmental business systems from inception through to retirement. This role is responsible to act as a liaison and primary contact to the business teams using the systems, vendors and other municipalities as it relates to system related issues.

Duties for this progressive role include, but are not limited to:

• Requirements gathering, analysis, design, development, testing and maintenance of business solutions;
• Understanding system requirements for corporate and departmental solutions with an emphasis on configuration, integration, testing, deployment and support;
• Ensuring systems meet the requirements outlined by business teams prior to implementation as well as the standards related to privacy and security in order to reduce corporate risk;
• Responsible for the various stages within the business solution lifecycle and supporting portfolio projects as required;
• As part of the IT team, ensuring system integrity, performance and application security compliance;
• Providing technical advice related to continuous improvement of corporate business solutions;
• Identifying and recommending changes for configuration and security to enhance the reliability and functionality of systems and reducing corporate risk;
• Developing and maintaining interfaces between new and legacy systems including documentations;
• Conducting regular reviews of systems and generating reports on efficiencies & areas of improvement, working with vendors and subject matter experts to address challenges and implement upgrades;
• Providing 2nd and 3rd level technical support service for assigned business solutions.

Our team is looking for an enthusiastic, solutions-oriented team player that takes initiative and thrives on a high performing team. You are self-motivated, self-starting and utilize a proactive approach to work. You value partnerships. Your excellent communication and interpersonal skills coupled with your experience promoting and maintaining positive relations enables you to skilfully build, establish and maintain positive working relationships within the workplace.

You are a strategic thinker who is excellent at prioritization and a problem solver. Using your extensive knowledge and experience in the field allows you to navigate through complex problems and recommend innovative solutions. You have the ability to demonstrate tact, diplomacy and sound discretion when working with a broad range of partners.

As the successful applicant, you must possess:

Knowledge Requirements

• A University degree in a related discipline (e.g. Computer Science, Management Information Systems)
• 10 years of progressively responsible related experience supporting enterprise-level applications in complex, multi-site environment
• Experience with programming and administration of AMANDA License and Permitting Platform.
• Experience with AMANDA infrastructure components including Yellowfin BI and Tomcat

Skill requirements

• Knowledge and experience with database procedural languages, including PL-SQL;
• Ability to configure, secure and support middleware technologies such as Tomcat;
• Ability to manage multiple high priority initiatives in a fast paced, highly technical environment;
• Detail oriented and analytical with strong problem-solving skills;
• Strong oral, written, presentation, interpersonal and organizational skills;
• Strong time management and project management skills including the ability to meet task schedule requirements, multitask and prioritize;
• Knowledge and experience with multiple programming languages (.Net, C#, HTML, JavaScript);
• Knowledge of data interchange formats, including JSON and XML;
• Ability to integrate applications using REST and Web API’s;
• Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department;
• Ability to research and define resolution options for problems in a professional manner;
• Strong understanding of relational databases, including Oracle.

• A comprehensive benefits and pension program to ensure that your total compensation package addresses both your work and life needs.
• A hybrid work environment and flexible work arrangements where employees are empowered to do their best work in the way that works for them. This is designated as a Remote Hybrid role. Remote Hybrid recognizes that up to 60% of job functions associated with the role can be done virtually, from a remote office. Further details on these programs will be discussed through the selection process.

Salary Range/Hourly rate: $109,693.00 - $124,652.00

Hybrid information: Remote Hybrid

Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m., plus additional hours as required.

Closing Date: April 20, 2025

At the Town of Whitby, we view holistic inclusion as the pathway to achieving healthy relationships, inclusive excellence and fostering a culture where everyone can thrive. We acknowledge our history—the good and the bad, promote social justice and address discrimination and inequities. We strive to create a workplace that encourages you to always bring your authentic self to work.

The Town of Whitby is an Affirmative Action/Equal Opportunity Employer. Applications from women and minority candidates are strongly encouraged. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

The Town of Whitby is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.

We thank all applicants and advise that only those selected for further consideration will be contacted.

Personal information provided is collected under the authority of The Municipal Act, 2001 and the Municipal Freedom of Information and Protection of Privacy Act.