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Customer Success Manager jobs in United Arab Emirates

Senior Associate Customer Success Manager

Senior Associate Customer Success Manager
Integral Ad Science
Toronto
CAD 90,000 - 130,000
Urgently required
2 days ago
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Graduate Customer Success Manager

Graduate Customer Success Manager
Canonical
Montreal
Remote
CAD 50,000 - 70,000
Urgently required
2 days ago

Customer Success Manager

Customer Success Manager
Boomerang
Toronto
CAD 100,000 - 120,000
Urgently required
Yesterday

Customer Success Manager, Fleet

Customer Success Manager, Fleet
Mirlin Technologies
Mississauga
CAD 70,000 - 90,000
Urgently required
Today

Customer Success Manager

Customer Success Manager
Grata
Toronto
CAD 75,000 - 105,000
Urgently required
Yesterday
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Client Success Manager (Toronto-based - Remote)

Client Success Manager (Toronto-based - Remote)
From Day One
Toronto
Remote
CAD 75,000 - 90,000
Urgently required
Yesterday

Customer Success Manager

Customer Success Manager
PostGrid
Ontario
CAD 70,000 - 75,000
Urgently required
Today

Strategic Customer Success Manager

Strategic Customer Success Manager
Alteryx
Toronto
Remote
CAD 165,000 - 180,000
Urgently required
Today
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Interim Customer Success Manager

Interim Customer Success Manager
Ace Express Freight
Success
CAD 70,000 - 90,000
Urgently required
2 days ago

Customer Success Manager

Customer Success Manager
iTmethods
Toronto
CAD 80,000 - 110,000
Urgently required
Today

Customer Success Manager, HealthTech

Customer Success Manager, HealthTech
WELL Health Technologies Corp
Toronto
CAD 70,000 - 90,000
Urgently required
Today

Sr. Customer Success Manager

Sr. Customer Success Manager
Plume
Toronto
CAD 100,000 - 130,000
Urgently required
Yesterday

Customer Success Manager

Customer Success Manager
Arch Systems
Toronto
CAD 80,000 - 120,000
Urgently required
Yesterday

Customer Success Manager

Customer Success Manager
Planview
Canada
CAD 100,000 - 120,000
Urgently required
Today

Senior Customer Success Manager

Senior Customer Success Manager
Knak
Ottawa
CAD 70,000 - 100,000
Urgently required
2 days ago

Customer Success Manager

Customer Success Manager
Check Point Software Technologies Ltd.
Toronto
Remote
CAD 80,000 - 120,000
Urgently required
Yesterday

Customer Success Manager - Eastern Canada

Customer Success Manager - Eastern Canada
BrandBastion Inc
Toronto
Remote
CAD 70,000 - 100,000
Urgently required
Today

Customer Success Manager

Customer Success Manager
RankWorks
Pointe-Claire
CAD 55,000 - 70,000
Urgently required
Today

Customer Success Manager Atlantic Region | Gestionnaire de la Russite des clients - Rgion Atlantiqu

Customer Success Manager Atlantic Region | Gestionnaire de la Russite des clients - Rgion Atlantiqu
Esri Canada
Halifax
CAD 70,000 - 90,000
Urgently required
2 days ago

Customer Success Manager

Customer Success Manager
Avidbots Corp.
Toronto
CAD 60,000 - 80,000
Urgently required
Yesterday

Sr. Manager, Customer Success

Sr. Manager, Customer Success
Visier Inc.
Toronto
CAD 135,000 - 175,000
Urgently required
Yesterday

Senior Client Success Manager / Responsable Succs Client Senior

Senior Client Success Manager / Responsable Succs Client Senior
FlexPay
Toronto
Remote
CAD 90,000 - 120,000
Urgently required
Yesterday

Digital Marketing Customer Success Manager (Remote)

Digital Marketing Customer Success Manager (Remote)
Rippling
Toronto
CAD 70,000 - 90,000
Urgently required
6 days ago

Customer Success Manager – Atlantic Region | Gestionnaire de la Réussite des clients - Région A[...]

Customer Success Manager – Atlantic Region | Gestionnaire de la Réussite des clients - Région A[...]
Esri Canada
Halifax
CAD 70,000 - 90,000
Urgently required
3 days ago

Customer Success Manager – Atlantic Region | Gestionnaire de la Réussite des clients - Région A[...]

Customer Success Manager – Atlantic Region | Gestionnaire de la Réussite des clients - Région A[...]
Nada Holdings, Inc.
Halifax
CAD 80,000 - 110,000
Urgently required
5 days ago

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Senior Associate Customer Success Manager

Be among the first applicants.
Integral Ad Science
Toronto
CAD 90,000 - 130,000
Be among the first applicants.
4 days ago
Job description

Senior Associate Customer Success Manager

Join to apply for the Senior Associate Customer Success Manager role at Integral Ad Science

Senior Associate Customer Success Manager

15 hours ago Be among the first 25 applicants

Join to apply for the Senior Associate Customer Success Manager role at Integral Ad Science

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Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and media platforms. We’re looking for a Sr. Associate Customer Success Manager to join our Canadian Account Team in Toronto. IAS’s software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality.

You will partner with Sales and Technical Account Management to successfully onboard, retain, and grow clients. The primary focus of this role is to shorten time to value realization, cement strong relationships with key senior level stakeholders, risk mitigation, and ultimately achieve renewals for our most valued accounts.

What You'll Do :

  • Manage Client Relationships : Cultivate and expand relationships with IAS's accounts in Canada.
  • Drive Revenue Growth : Identify opportunities for product adoption and secure additional revenue through expansion, up-selling, and cross-selling.
  • Develop Materials : Create presentations, proposals, and plans to support customer engagement efforts.
  • Resolve Issues : Manage and resolve customer issues, coordinating with various company departments as needed.
  • Facilitate Implementation : Support successful on-boarding and implementation using IAS methodologies.
  • Engage Continuously : Maintain regular communication with clients to demonstrate the value of IAS solutions and foster engagement.
  • Build Partnerships : Develop trusted relationships with key client stakeholders to align on strategic goals and drive product adoption.
  • Provide Feedback : Share customer-driven insights with leadership to influence product development.
  • Ensure Customer Success : Advocate for customers, ensure satisfaction, manage renewals, and achieve retention and expansion goals.
  • Territory Management : Create and execute plans to manage your accounts effectively.
  • Leverage Expertise : Use industry knowledge and product expertise to enhance product adoption and usage.

What You'll Need :

  • 1.5+ years of experience in customer success, account management, or sales in the ad tech / mar tech / digital media / marketing / advertising space, working with large advertisers and agencies
  • Comfortable with data-driven storytelling and leveraging data to provide customers with recommendations to improve business performance
  • Track record of managing customer relationships, overseeing the entire lifecycle of the client, responsible for account retention and growth
  • Experience leading client meetings, QBR's, product training, data analysis, and strategic business reviews
  • Proven track record of meeting or exceeding performance and retention goal
  • Excellent written, verbal, and listening communication skills
  • Experience with Salesforce and Excel / Google Sheets is a plus
  • Ability to travel occasionally for important customer meetings, engagements, etc.
  • Bachelor's degree in quantitative or business-related field preferred

About Integral Ad Science

Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and media platforms. IAS’s software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information, visit integralads.com.

Equal Opportunity Employer :

IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice :

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI : identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at compliance@integralads.com.

To learn more about us, please visit http : / / integralads.com /

Attention agency / 3rd party recruiters : IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to recruitingagencies@integralads.com. We will get back to you if there's interest in a partnership.

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Other

Technology, Information and Internet, Advertising Services, and IT Services and IT Consulting

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Manager, Customer Success (Hybrid Remote)

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Greater Toronto Area, Canada CA$70,000.00-CA$75,000.00 2 weeks ago

Client Success Manager (Toronto-based - Remote)

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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