Verafin is a cutting-edge software company focused on delivering next generation fraud and money laundering solutions to financial institutions across North America. Our rapid growth and continuing success means we have an opening for an experienced Customer Success Manager to join our team!
As a Customer Success Manager, you will work as a consultative partner to Verafin customers, providing excellent customer service and building rapport with key contacts. You will help to identify new adoption opportunities, understand the customer's key priorities, and deliver success plans to ensure we are working towards common goals. As a liaison between the customer and Verafin, you will serve as an internal customer advocate.
Role Responsibilities
Essential Skills and Qualifications
What does success look like in this role?
What are the growth opportunities for this role?
Come as You Are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.