Commercial Director jobs in United Arab Emirates

Company Description

talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform. Our mission is to deliver an amazing experience: fast, easy, and to your door. We operate in over 70 countries worldwide and are headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• Coordinate and collaborate with other departments for sales-related matters (Marketing, Operations, and Finance departments).
• Act as a first point of contact and respond quickly to partner restaurant queries or complaints via calls and emails, if the Sales Representatives are not available, and delegate the task to the appropriate Sales Representatives.
• Upload and update restaurant information online in a timely manner.
• Responsible for setting up and configuring the system for new partners, and addressing training and system issues from the vendor/partner side.
• Update and monitor closed restaurants.
• Collect and document restaurant contracts and amendments, filling of restaurant contracts and other sales-related data.
• Prepare contract delivery and pickup reports on a periodic basis.
• Manage quality accounts of the restaurant, ensuring continuous partner relationships and resolving operations issues between partner restaurants and users.
• Prepare reports for partner restaurants on transmission methods, assist in programming and replacing GPRS printers, and train restaurant/call center personnel on how to use the transmission system (GPRS Pigeon software).

Maintain accurate records of all sales and prospecting activities including:

• Follow-up activities.
• Transmission methods reports.
• Contract delivery and pickup report: Acknowledgment of the contract receiving and delivering for new restaurants.

Qualifications

Bachelor's Degree in a relevant field.

• MS Office Excel Certification.
• Must have a UAE Family Book.
• Knowledge of CRM.
• Strong presentation, interpersonal communication (written and verbal), customer service, problem-solving, and negotiation skills.
• Ability to meet deadlines and be flexible in working.
• Ability to build good relationships with clients.

Remote Work: No

Employment Type: Full-time