Operation Manager à Singapour

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

1. Organize the outlet in an efficient manner to cope with the day-to-day operations and bookings.
2. Plan the requirements for bookings and promotions and coordinate with all staff concerned to facilitate the smooth execution and operation of the events.
3. Ensure adequate supplies in areas of responsibility and that equipment is well maintained.
4. Ensure that food service is always efficient and effective, and facilities conform to hygiene and sanitary requirements, with excellent customer service and service recovery procedures.
5. Maintain rapport with all guests and an up-to-date mailing list of all regular guests.
6. Conduct training for staff according to the established standards.
7. Assist the Food & Beverage Manager in planning and executing sales and promotions as well as marketing strategies and policies for the outlet.
8. Provide information or instructions on new activities, outlet promotions, events, as well as guest feedback to staff during briefing sessions.
9. Ensure all food and beverages sold are properly accounted for at established prices.
10. Perform any other job tasks as assigned.

1. Minimum 2 years of working experience in a similar capacity in the hospitality industry.
2. Enterprising, resourceful, service-oriented, and with an eye for detail.