Senior Assistant Manager/Manager, Zone Operations, RHSO(7155)

Job Responsibilities

• Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:
  1. Transition care programme
  2. Community Health Posts
• Support in operations planning in the following assigned areas:
  1. Data analysis and monitor workload
  2. Manpower planning and management
  3. Collaborate and engage community partners to co-ordinate community operations
• Drive continuous improvement to enhance care and residents experience including:
  1. Pilot new programmes and processes
  2. Evaluate the use of technology to ease workflow improvement
  3. Evaluate success of pilot programs for future action
  4. Manageservice related feedbackand ensure residents' concerns are addressed
  5. Evaluate feedback and identify potential service gaps for improvements
• Lead in regional community operations team in assigned areas:
  1. Ensure department is appropriately resources to carry out its mission - people, funding, skill & technology
  2. Develop team members to enhance their skills & harness their potential
  3. Integrate team with the other RHSO departments and divisions
• Any other duties

Job Requirements

• Bachelor degree in any discipline, with at least 7 years of working experience, preferably in healthcare
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organizational skills
• Able to work well with others, to foster buy-in and collaboration
• Good verbal and written communication skills.
• Microsoft office. (Excel, Word, PowerPoint)
• Experience in strategic planning and/ or programme development would be advantageous