A leading UK beverage supplier is seeking a Customer Service Advisor for a 9-month fixed-term contract in Wolverhampton. In this role, you'll provide exceptional customer support, manage inquiries through calls, chats, and emails, and contribute to improving customer satisfaction. Ideal candidates should have strong communication skills and a passion for delivering high-quality service. This position offers a competitive salary and extensive benefits including life assurance and company pension contribution.
Prestations
Product allowance for beverages
Company bonus scheme
Life Assurance
Access to 24/7 GP services
Company pension contributions
Generous holiday allowance
High street discounts
Qualifications
Recent call centre experience or customer facing environment preferred.
Self-starter with good time management.
Strong communication skills and sympathetic telephone manner.
Responsabilités
Deliver exceptional customer support service.
Communicate with customers through calls, chats, and emails.
Manage multiple customer situations effectively.
Connaissances
Sales Experience
Time Management
Customer Service
Strong communication skills
IT skills
Outils
MS Office
Description du poste
A leading UK beverage supplier is seeking a Customer Service Advisor for a 9-month fixed-term contract in Wolverhampton. In this role, you'll provide exceptional customer support, manage inquiries through calls, chats, and emails, and contribute to improving customer satisfaction. Ideal candidates should have strong communication skills and a passion for delivering high-quality service. This position offers a competitive salary and extensive benefits including life assurance and company pension contribution.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.