Customer Care Representative jobs in United Kingdom

Client Relationship Manager – Vending Business – Hybrid - £50K + Benefits

My client is a fast-growing vending business who are on an exciting journey and looking for talented individuals to join them.

They are seeking a Client Relationship Manager to join their team.The successful Client Relationship Manager will be responsible for managing and nurturing client relationships, ensuring high levels of customer satisfaction, and identifying opportunities to expand accounts.You will act as the key point of contact for clients, helping them maximise the benefits of their smart vending solutions while driving business retention and growth.

This is a fantastic opportunity for a passionate and talented Client Relationship or Account Managers to join a reputable business who can match their ambition and offer genuine progression opportunities.

Responsibilities include:

• Develop and maintain strong relationships with existing clients to ensure long-term partnerships.
• Act as the primary point of contact for client inquiries, ensuring prompt and effective resolution of issues.
• Understand client needs and proactively offer solutions to enhance their smart vending experience.
• Monitor account performance and provide regular reports and insights to clients.
• Identify upselling and cross-selling opportunities to maximise revenue and client satisfaction.
• Collaborate with internal teams (sales, operations, and technical support) to deliver seamless service.
• Gather client feedback to improve products and services.

The Ideal Client Relationship Manager Candidate:

• Have a minimum of 2-3 years’ experience in Account Management sales, ideally within the FMCG, Vending, Foodservice or Facilities Management industries.
• Strong knowledge of large service provider environments and experience working directly with client stakeholders will be beneficial.
• Strong negotiation and communication skills with the ability to influence stakeholders.
• Experience in B2B sales and forging strategic partnerships.
• Ability to work independently and drive sales growth.
• Analytical mindset with the ability to interpret data and market trends.

If you are keen to discuss the details further, please apply today or send your cv to Mikey at COREcruitment dot com / mikey@corecruitment.com