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Customer Service Administrator
Job summary
A recruitment agency in the UK is seeking a Customer Service Administrator to join a dynamic team in Markfield. The role is full-time, offering a salary between £25,000 and £26,000 annually. Responsibilities include responding to customer inquiries, processing sales orders, and ensuring exceptional service. The ideal candidate should have previous administration or customer service experience, a proactive attitude, and the ability to multitask effectively. This position provides excellent career growth opportunities.
Qualifications
- Previous customer service or administration experience is ESSENTIAL.
- Ability to multitask within a fast-paced environment with high attention to detail.
- An enthusiastic and dynamic personality with a highly ‘proactive’ attitude.
Responsibilities
- Respond to customer enquiries efficiently and accurately.
- Provide exceptional customer service.
- Process sales orders, including pricing and shipment dates.
- Liaise with customers via phone, email, and face-to-face.
- Prioritize workload and multitask in a busy environment.
- Coordinate and monitor invoice queries.
Skills
Full-Time – Permanent
Hours: Monday to Fridays 8.30am to 5.00pm / EARLY FINISH FRIDAYS!
Basic Salary: £25,000.00 to £26,00.00 Per Annum Depending on Experience
Location: Markfield, Leicestershire!
Fantastic career growth and progression opportunities
Our very well-established client is looking for a highly dynamic and enthusiastic Customer Service Administrator to join their team and help support the Customer Service team on a day-to-day basis. As a Customer Service Administrator, you will act as a core team player and assist with the daily Customer Service and Administration tasks within a fast-paced environment.
- Respond to customer enquiries efficiently and accurately within a timely manner.
- Natural ability in providing an elevated level of exceptional customer service as a Customer Service Administrator.
- Sales order processing including pricing, shipment dates and product delivery.
- Liaise with customers both via telephone, email and face to face.
- Prioritise your own workload and multitask within a busy office-based environment as a Customer Service Administrator.
- Coordinate and monitor invoice queries ensuring process times are adhered to as a Customer Service Administrator.
- Undertake other ad hoc duties and responsibilities assigned by your manager.
- Previous customer service or administration experience is ESSENTIAL.
- Ability to multitask within a fast-paced environment with high attention to detail.
- An enthusiastic and dynamic personality with a highly ‘proactive’ attitude.
- A ‘natural ability’ to instantly develop a conversational relationship.
Interviews: to be held ASAP
INDLEI
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.