9,944
Customer Care Manager jobs in United Kingdom
New Homes Customer Care Manager
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Contract Customer Care Manager - 12 Month FTC
Customer Care Manager - Housing
Customer Care Manager - Housing
Edge Careers
West Midlands Combined Authority
GBP 10,000 - 40,000
Urgently required
7 days ago
Customer Care Manager
Customer Care Manager (Remote Role)
Customer Care Manager (Remote Role)
Hunza G
United Kingdom
Remote
GBP 10,000 - 40,000
Urgently required
4 days ago
EDINBURGH - Customer Care Manager (m/f/d)
Customer Care Manager in London
Customer Care Manager
Customer Care Manager
Clearfield Recruitment Limited
London
GBP 40,000 - 60,000
Urgently required
2 days ago
Connect with headhunters to apply for similar jobsCustomer Care Manager
Customer Care Manager
Primary Care Manager
Primary Care Manager
NHS South Yorkshire Integrated Care Board
Rotherham
GBP 40,000 - 60,000
Urgently required
Today
Primary Care Manager
Specialist Customer Care – Telephony Business Relationship Manager (Inbound)
Specialist Customer Care – Telephony Business Relationship Manager (Inbound)
Barclays
Glasgow
GBP 40,000 - 60,000
Customer Care Team Manager
Client Care Manager
Customer Care Team Manager
Customer Care Team Manager
Aegon UK
Cambridgeshire and Peterborough
GBP 10,000 - 40,000
Urgently required
6 days ago
Client Care Manager
Customer Relationship Manager - Private Care Home
Veterinary Client Care Manager
Veterinary Client Care Manager (Reception manager)
Care Manager
Area Care Manager
Registered Care Manager - Greenwhich
Registered Care Manager
Registered Care Manager
Prestige Staffing
Chesham Bois
GBP 10,000 - 40,000
Urgently required
7 days ago
Registered Care Manager
New Homes Customer Care Manager
Focus Resourcing
Chelmsford
GBP 10,000 - 40,000
Job description
New Build Customer Care Manager required for a 1 year maternity cover contract. Located in Chelmsford, this candidate will be required to work occasionally from their Brentwood office, and there will be some hybrid working. Salary is between 52,000 - 55,000.
Candidates applying must be experienced in New Homes, New Build, and have worked in a Customer Care Manager role previously.
Duties:
- Fully investigate new build, new homes, customer complaints and resolve promptly and efficiently
- Determine quality and finish of newly constructed properties through the submission of Stage 16 and Stage 17 quality inspections
- Follow inspections, advise Site Manager to carry out remedial works before completion to customer in readiness for Stage 17 quality control acceptance
- Provide information to the Head of Customer Service regarding inspections carried out, including recurring defects and poor workmanship
- Carry out visits to customers' homes to review reported defects, poor workmanship, queries, determine course of action as required
- Monitor contractors and maintenance operatives whilst remedial works are being undertaken
- Attend NHBC resolutions and investigations
Benefits:
- 52,000 - 55,000 per annum
- On-site parking
- Car allowance
- Hybrid working available
Experience required:
- Customer Care, Customer Service management experience in New Build, New Homes
- Understanding of NHBC
- Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
- PC literate with Microsoft Excel, Word and Outlook skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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