Customer Care Manager jobs in United Kingdom

Customer Relations Administrator

Hours: 9am-2pm, Monday to Friday - perfect for school pickups!

Temporary to permanent

Join our client's small, friendly, and supportive team, where they prioritise finding the right fit for their company culture. They are dedicated to providing excellent customer service and ensuring a positive experience for their clients.

We are seeking a motivated and customer-focused individual to become our client's next Customer Relations Administrator. If you enjoy engaging with customers, processing orders, and driving sales, this is the perfect role for you.

• Customer Service: Handle inquiries via phone and email, resolve issues promptly, and deliver an exceptional customer experience.
• Order Processing: Accurately process orders using Sage 50, ensure timely dispatch, and coordinate with logistics.
• Sales: Make proactive outbound calls, identify sales opportunities, and upsell products.
• Account Monitoring: Understand customer needs, monitor account activity, and ensure customer satisfaction and loyalty.

• Experience in customer service, order processing, or sales.
• Detail-oriented with excellent organisational skills.
• Proficient in Microsoft Office.
• Confident in making outbound calls.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.

• A supportive and friendly team environment.
• Opportunity for the role to become permanent for the right candidate.
• Professional development and growth opportunities.
• Weekly pay.
• Employee of the Month award - recognising and rewarding hard work!
• Shopping discounts.
• Discounted gym membership.
• 24/7 GP service.
• Health and well-being support.
• Online access to payslips and pension information.

If you are passionate about customer service and looking to grow your career in a supportive setting, we would love to hear from you.

Please apply below or send your CV and a brief cover letter.

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group Privacy Notice.