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A leading supermarket chain in the UK is looking for a Customer Service Manager to maximize turnover and improve performance. You will lead and train your team to deliver outstanding customer service, respond to feedback, and ensure market-leading availability across the store. The role offers competitive salary and excellent benefits, including a bonus scheme, private healthcare, and family-friendly policies.
Job Description - Maximise turnover to exceed required targets and identify opportunities to continually improve performance - Manage and motivate the performance of the team to ensure sales targets are met and exceeded - Be a strong presence on the shop floor to drive, At Tesco, people are at the heart of everything we do, and this couldn't be truer for our pharmacy team. As a Pharmacy Manager, you'll have the opportunity to make a real impact on others' lives. Whether you're supporting pharmacists, providing top-notch services to...
About The Role As a Branch Manager within GSF Car Parts, you will manage the day to day functions of the branch, ensuring branch teams are performing to the highest level and achieving KPI's through Sales and Service of products and managing stock movement. Being the...
Location: Haydock Hours: Monday Friday 07:30–17:00 At Speedy, were more than the UKs leading hire provider were a team that prides itself on supporting each other, delivering brilliant service, and making every day a positive one. With the widest range of...
Attendance: Full-time onsite at Haydock Industrial Park, with visits to our site in Cumbria, other events and the opportunity to work up to two days a week from home. Job type: Permanent / Full time - either...
We Make Morrisons... From a Bradford market stall to the UK's fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We're recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also:
driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here .
Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community.
Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won't find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It's why our customers keep coming back for more.The UK's 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It's challenging. It's fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want.At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They've been there and done that. It's how they know how to support our colleagues and help our customers so well.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.