Jobs at Four Seasons Hotels Ltd in United Kingdom

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.

About the role:

Here at Four Seasons Hampshire, we are recruiting for an Events Manager to join our incredibly experienced and passionate Events team. We are looking for an enthusiastic, genuine and friendly person who thrives working within a high-pressure, fast-paced environment.

The successful Events Manager will involve collaboration with hotel departments, external vendors and partners. As Events Manager you will oversee the hotel's catering conference services function, acting as the chief contact between the client and the hotel, ensuring that service is provided according to Four Seasons standards.

What we offer:

• Excellent Training & Career development opportunities.
• Hotel Service Charge.
• Annual bonus incentive plan.
• Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world with years of service.
• Free meals at Henry's while on duty including fruits, coffee/tea available throughout the day.
• Shuttle bus service from the hotel between Fleet & Church Crookham.
• Holiday entitlement increases with years of service up to 33 days off.
• Bupa dental plan available after 6 months of service.
• Opportunities to build a successful career with global potential.
• Dry cleaning available.
• Annual themed employee party and many social, charitable & sporting events throughout the year.
• Access to Wagestream - salary advance benefit.
• Employee recognition programmes.

What you will do:

• Develop creative and attractive menu presentations for potential clients.
• Maintain an active trace/logging/follow-up system on all accounts.
• Coordinate the sales efforts between the sales department and catering to ensure proper utilization of function space to yield maximum revenues.
• Conduct tours of the property with meeting planners and potential clients.
• Negotiate with clients and achieve maximum revenue/profit potential while satisfying clients’ needs.
• Finalize all bookings maximizing all revenue potential by upselling in all revenue producing areas.
• Provide input for the weekly and monthly forecast.
• Plan and/or attend and/or participate in meetings with hotel staff as well as pre-convention meetings with groups.
• Perform other tasks or projects as assigned by senior hotel management.

What you bring:

• High attention to detail and commitment to a luxury quality.
• Passion for excellence and innovation.
• Previous experience in the luxury market.
• Ability to work under pressure and meet tight deadlines.
• Flexibility to adapt to changing guest needs and preferences.
• Exceptional customer service skills with a passion for delivering a luxury guest experience.
• Excellent communication, problem-solving, and organizational skills.

Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of - the opportunity to build a life-long career with global potential and a real sense of pride in work well done.