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Junior Customer Support Officer (Full Training)

Rise Technical Recruitment Limited

Burton-on-Trent

On-site

GBP 60,000 - 80,000

Full time

30+ days ago

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Job summary

An established engineering company is seeking a Junior Customer Support Officer to join their dynamic team. This role offers extensive training in CAD and technical support, making it an ideal opportunity for those passionate about customer service and engineering. You will work in a supportive environment that values your development and provides clear pathways for career advancement. With a strong focus on work-life balance and a commitment to high-quality service, this position is perfect for anyone looking to kickstart their career in the engineering sector. Join a company with over 20 years of industry experience and make a meaningful impact!

Benefits

Salary Reviews
Excellent Training
Career Progression
Work-life Balance

Qualifications

  • Customer service focused background is essential.
  • Interest in design or engineering products is a plus.

Responsibilities

  • Provide phone technical support and CAD designs for customers.
  • Engage in training and career progression opportunities.

Skills

Customer Service
Technical Support
Communication

Tools

CAD Software

Job description

Junior Customer Support Officer (Full Training)

£26,000 - £28,000 + Salary Reviews + Excellent Training + Career Progression

Office Based, Commutable from Derby, Burton Upon Trent, Nottingham, Lichfield, Coalville, Leicester and surrounding areas


Do you enjoy speaking with people supporting Product or Technical questions as part of a close-knit team where you will be heavily invested in through technical training, whilst working for an Engineering company where you will provide technical support and be trained on CAD with a great work-life balance?

This is a great opportunity for someone who is customer service focused that is interested in design or engineering products that wants to start their career and be fully trained with great career prospects.

This company has been established for over 20 years and is part of a large engineering group; they are renowned for high-quality products and offering great service. This is a great opportunity for someone to start their career within engineering.

The Role:

  1. Office based Monday to Friday, 40 hours per week
  2. Providing phone technical support and CAD designs for customers
  3. Lots of training and future career progression

The Person:
  1. Customer service focused background
  2. Looking for a long-term career based role

Reference Number: 249952

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Harry Heal at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
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