At Teads, we value the experiences that our clients have with our brand at every step. We believe that:
As a member of the Customer Experience team, the Customer Experience Manager will be part of a regional team responsible for the set-up, optimization, performance and general stewardship of advertising campaigns. The Customer Experience Manager will support the Branding Customer Experience Team in their account cultivation and growth efforts, managing a portfolio of client initiatives both in a managed service and programmatic capacity. The Customer Experience Manager will also oversee the accurate tracking of data related to campaign delivery and will be responsible for timely and effective communication both to internal parties and to clients.
The ultimate aim of the Customer Experience Manager is to achieve the outcomes listed above. In order to achieve those outcomes, we imagine that the Customer Experience Manager will spend their time in the following ways:
Teads operates a leading, cloud-based, omnichannel platform that enables programmatic digital advertising across a global ecosystem of quality digital media. As an end-to-end solution, Teads’ modular platform allows partners to leverage buy-side, sell-side, creative, data and AI optimization technologies. For advertisers and their agencies, Teads offers a single access point to buy the inventory of many of the world’s best publishers and content providers.
Through exclusive global media partnerships, Teads enables advertisers and agencies to reach billions of unique monthly users in brand safe, responsible advertising environments, while improving the effectiveness and efficiency of digital ad transactions.
Teads partners with the leading marketers, agencies and publishers through a team of 1,200+ people in 50 offices across more than 30 countries.
We're committed to creating a dynamic work environment that values diversity and inclusion, and represents employees across a variety of skill sets. We embrace contributions from all ages, sexes, races, ethnicities, religions, sexual orientations and gender identities.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.