Account Manager

As an Account Manager, you are going to be the face of Payfuture and along with the rest of the Sales team, the first point of contact for potential merchants and third parties who want to partner with us. As such, you will be accountable for new business development and revenue from new clients, as well as maintaining/growing current business with existing clients.

In addition, you will develop and enhance our existing sales strategy, methodology, and tools to capture key merchants. The role requires establishing continued contacts with new prospects, coordinating contacts between the team and proposed clients, and serving as the principal client contact as and when necessary.

Requirements

As our Account Manager, you will have these main objectives:

1. Managing Payfuture's relationship with large enterprise clients and leading the closure with strategically important merchants. You will be responsible for the acquisition, revenue maximization and client retention.
2. Building relationships with new merchants by positioning Payfuture as an ally and a thought leader. You will spot cross- and up-selling opportunities, which can add value to customers and generate revenue for us.
3. Negotiating commercial and contractual terms. You will take ownership of the sales cycle with merchants until the client handover is given to the Account Management team.
4. Supporting the Head of Sales on large deals, and partnerships (e.g., payment gateways, e-commerce platforms, etc.) and leading new ones. You will analyse data trends and client performance, develop solid strategic sales plans and conduct strategic pitches and sales presentations.
5. Setting evaluation criteria for team members and KPIs for portfolio growth and driving business development process enhancement initiatives, in coordination with the Sales Leadership Team.
6. Traveling to meetings with prospective clients and partners, and representing Payfuture at trade events. You will seek out new business prospects proactively with a view to selling Payfuture's mix of products and services.

You will be a good fit if you:

1. Are aligned with our values of Belief, Positivity, Accountability & Ownership, Speed and Execution.
2. Hold a BA/BS degree in Business Administration, sales, or relevant fields with 2-5 years of work experience gained in the payments, Fintech, e-commerce, or Banking industries. You are knowledgeable of payment processes and/or have worked with payment processor companies.
3. Have a proven track record of prospecting for new clients, building a pipeline, and moving opportunities through the cycle. You have successfully developed partners and grown sales through business development activities.
4. Own a growing professional network in the Payments space. You have gained experience in selling products to CxOs by relying heavily on need discovery and solving.
5. Have strong verbal and written communication skills. You possess a demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-Suite.