Operations Manager jobs in United Arab Emirates

A long-established and trusted global brokerage firm is seeking a strategic and hands‑on Trading Operations Manager to oversee all trading‑related operations within a dynamic Forex and CFD environment. With over 30 years of industry presence this firm has built a solid reputation for transparency, innovation and client success offering a broad range of CFD products including forex, commodities, indices and more.

Hybrid Dubai UAE

As a Trading Operations Manager this role requires a deep understanding of trading platforms, market mechanics and client servicing. You’ll play a key role in optimizing processes ensuring risk and regulatory alignment and supporting business growth across regions.

• Oversee daily trading platform operations (e.g. MT4/MT5) ensuring uptime, performance and accuracy.
• Coordinate with IT, risk and support teams to maintain operational integrity and promptly resolve platform issues.
• Monitor key trading metrics such as execution quality, latency, slippage and system stability.

• Collaborate with liquidity providers, platform vendors and internal tech teams to enhance product offerings and trading tools.
• Support the onboarding of new instruments and platform features.
• Execute the operational side of trading campaigns, new launches and localized product updates.

• Ensure all processes align with regulatory, legal and internal compliance standards.
• Implement controls to manage operational risks around order routing, execution and pricing.
• Serve as the operational lead for audits, inspections and compliance‑related matters.

• Analyze trading data to identify inefficiencies and optimize processes.
• Collaborate with analytics, retention and marketing teams to generate insights for trading behavior and campaign impact.

• Lead and mentor a small team of trading operations staff fostering a high‑performance, client‑centric culture.
• Work closely with departments such as Sales, Marketing, Customer Support, Risk and IT to ensure smooth delivery of trading services.

Must‑Have

• 46 years of experience in trading operations, middle office or platform management within the FX/CFD industry.
• Solid understanding of MT4/MT5 platforms and experience with copy trading systems or similar tools.
• Strong knowledge of the trade lifecycle, execution workflows and post‑trade operations.
• Analytical mindset with comfort interpreting trading performance and user behavior data. **
• Experience working in a global or multi‑regional team environment.

Nice‑to‑Have

• Previous leadership or mentoring experience.
• Familiarity with CRMs, risk systems and ticketing tools (e.g. JIRA, Zendesk).

Education & Certifications

• Bachelor's degree in Finance, Economics, Business or a related discipline.
• Professional certifications such as IMC, CFA or ACI are a plus.
• Fluent in English; additional language skills are an advantage.

Our client offers an exciting, challenging role in a collaborative, dynamic environment. The right person will find many career growth opportunities in their company whether you want to advance your technical skills or aspire to leadership in the future.