Operations Manager jobs in United Arab Emirates

Lunate is a new Abu Dhabi-based, Partner-led, independent global alternative investment manager with more than 200 employees and $115 billion of assets under management. Lunate invests across the entire private markets spectrum including buyouts, growth equity, early and late-stage venture capital, private credit, real assets, and public equities and public credit. Lunate aims to be one of the world’s leading private markets solutions providers through SMAs and multi-asset class funds, seeking to generate best-in-class risk-adjusted returns for its clients.

Serve as a key operational resource for senior management—owning day‑to‑day corporate operations while coordinating HR operations, internal & external events, and corporate communications workflows. The role drives execution discipline, ensures policy and regulatory alignment, and delivers a consistent, on‑brand experience to internal stakeholders and external partners.

1. Corporate Operations

   • Run the daily operating rhythm for senior management: leadership calendars, operating cadences (weekly exec stand‑ups, monthly business reviews), and cross‑functional follow‑through on actions.
   • Design, document, and improve core processes (SOPs) spanning facilities, office services, vendor management, and business continuity; track and report operational KPIs (e.g., SLA attainment, cycle time, cost‑to‑serve).
   • Coordinate cross‑firm initiatives with Finance, Legal/Compliance, Investment Operations, and IT; escalate risks early and drive mitigations to closure.
   • Ensure operational controls and records support applicable frameworks (e.g., ADGM / SCA obligations where relevant to corporate processes). (Scope aligns with Lunate’s existing operations role patterns; regulatory awareness is expected for coordination even if not a control owner.)

2. HR Operations

   • Partner with Human Capital to execute people processes (onboarding/offboarding checklists, probation/confirmations, visa & EID touchpoints, leaves, policy acknowledgments), ensuring accuracy, timeliness, and policy compliance.
   • Maintain up‑to‑date process documentation and manager toolkits; coordinate with HC on policy updates and communication cascades (e.g., leave, benefits, travel).

3. Events & Executive Engagement

   • Plan and deliver internal and external events (town halls, client briefings, partner visits, offsites), covering budget, venues, logistics, run‑of‑show, and executive briefing packs.
   • Manage guest protocols and stakeholder communications; capture outcomes and post‑event ROI (attendance, feedback, action items).

4. Corporate Communications

   • In partnership with Corporate Communications/Brand, draft and coordinate internal announcements, leadership messages, and event collateral; ensure all outputs are on‑brand (layout, typography, tone, bilingual considerations where applicable).
   • Maintain lightweight editorial calendars for internal channels (email, Teams/SharePoint) and coordinate with PR/Marketing for external moments.

• 5–8 years of experience in corporate operations / business operations / chief‑of‑staff support within financial services, professional services, or high‑growth environments.
• Bachelor’s degree in Business Administration, Operations/Industrial Engineering, Communications, HR or related field.
• Demonstrated experience coordinating cross‑functional programs (operations + HR + events/communications).
• Familiarity with UAE/ADGM operating context and working with policies/processes in a regulated financial services firm is advantageous.
• Strong command of Microsoft 365 (Teams, SharePoint, Excel/PowerPoint) and comfort with ticketing/workflow tools.