Coffee Shop Manager à Émirats arabes unis

Drive Sales & Profitability:

• Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion
• Creates and executes strategies to maximize store sales and control expenses
  

Operational Effectiveness:

• Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc)
• Executes and complies with all company policies and store procedures
  

People Development / HR:

• Supports recruiting, hiring, developing and retaining high quality associates to fill store profile and succession planning.
• Leads by example, trains, develops and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.
• Organizes weekly staff meetings and daily briefings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets
  

Customer Experience / Sales:

• Ensures an excellent level of customer service is a priority at all times by executing and achieving Customer Experience consistently through regular assessment, coaching and follow-up with team
• Maintains visibility and leads by example on the selling floor to answer customer questions and supports all selling functions
• Implements all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom
  

Required Skills To Be Successful

• Good command of business English (written and verbal)
• Good computer skills (Outlook, Excel & SAP) and detailed report analysis skills
• Strong level of numeracy & literacy
  

What Equips You For The Role

• High school education or equivalent preferred
• 1-2 years Assistant Store Manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals