Store Manager Supermarket Al Ain

Store Operations Management:

• Oversee daily operations of the supermarket ensuring smooth functioning of all departments (e.g. produce, dairy, meat, etc.).
• Maintain stock levels, monitor inventory, and ensure timely reordering of products.
• Ensure the store is clean, organized, and well-stocked at all times.

Staff Management and Leadership:

• Manage, motivate, and develop a team of store associates to ensure a high standard of customer service.
• Schedule staff shifts, ensure proper staffing levels, and handle payroll administration.
• Conduct regular performance reviews, provide training, and resolve employee-related issues.

Customer Service Excellence:

• Ensure an exceptional customer experience by overseeing the store's customer service practices.
• Resolve customer complaints and issues promptly and professionally.
• Implement strategies to increase customer satisfaction and loyalty.

Sales and Profitability:

• Drive store sales and profitability by meeting or exceeding sales targets.
• Develop and implement promotional strategies to increase foot traffic and sales.
• Monitor financial performance, control costs, and ensure the store operates within budget.

Health & Safety Compliance:

• Ensure compliance with all health and safety regulations and standards.
• Conduct regular audits and implement safety protocols.
• Ensure that the store is compliant with UAE laws and retail regulations.

Stock and Product Knowledge:

• Have a thorough understanding of the store's products, especially UAE-specific goods and local brands.
• Manage product displays, signage, and shelf arrangements to maximize sales.

Experience:

• Minimum 3-5 years of experience as a Store Manager or Assistant Manager in a supermarket or retail environment.
• Familiarity with UAE products and local market trends is essential.
• Proven track record of managing staff and driving store performance.

Skills:

• Strong leadership and management skills with the ability to motivate a team.
• Excellent customer service and communication skills.
• Strong organizational skills with the ability to handle multiple tasks.
• Sound understanding of retail operations and inventory management.
• Ability to analyze sales data and make data-driven decisions.

Age: Candidates below 40 years are preferred but candidates up to 45 years are also welcome to apply.

Qualifications:

• Bachelor's degree or equivalent experience in Retail Management or related field (preferred).