Direct Reporting Line
Manager: Online Teaching & Learning
Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.
Emeris Online Centre has a vacancy for an Information Specialist (Postgraduate).
NB. This position may be based at either Cape Town, Waterfall or Nelson Mandela Bay.
Duties and Responsibilities
- Manage the day‑day activities of the Information Centre in an academic environment.
- Liaises with departments within Emeris to ensure efficient support, i.e. assignment capacity.
- Establish and maintain effective working relationships with academic staff and students, as well as external bodies.
- Prepare reports related to Information Centre and information services.
- Assist with the provision of information services in a digital environment.
- Monitor the performance of all functions of Information Centre systems.
- Ensure that the Independent Institute of Education (IIE) Policies and Procedures are adhered to.
- Provide feedback to the Information Centre Manager and Head: Academic on all Information Centre related issues.
Provision of Information Services and User Information
- Conduct online class visits and live interactive training sessions for students and lecturers.
- Facilitate and support learning by teaching information literacy skills to students and staff and virtual learning environment.
- Assist students with Academic writing, referencing and search skills.
- Train students and lecturers on how to use the Information Centre database to enable them to do research and access the information required, e.g. Ebscohost, Juta Law and HeinOnline.
- Conduct presentations during Student Information sessions/ Digital Literacy Classes and Lecturer Information briefings.
- Provide guidance to students on academic writing and referencing styles.
- Support academic staff with literature searches using research databases, printed resources and the internet.
- Address user enquiries.
- Keep up to date with new developments, innovations in the Information Centre sector and participate in professional groups and Professional Learning Networks.
Research Output and Academic Support
- Measure research impact and develop best practices for use of information.
- Provide postgraduate research support to students by educating and providing academic support.
- Provide research support to academic staff.
- Assist students to find academic research material and provide support on research related queries.
- Play an active role in research by performing own research and produce research output and activities.
Information Centre Resources Marketing
- Design posters and Information Centre packs to market Information Centre resources.
- Innovative marketing and promotion of information Centre resources.
- Market, promote and co-ordinate awareness campaigns pertinent to the Information Centre.
General Administration
- Maintain records for payment of invoices.
- Monitor the performance of all functions of Information Centre automated Information Centre systems.
- Collect development, maintenance and management of Information Centre resources.
- Recruit and train writing consultants.
Competencies Required
- Interpersonal and communications skills
- Coaching and mentoring skills
- Problem solving skills & Time management skills
- Best suited to a friendly, organised person who works accurately and is able to handle pressure
- Information & Digital Fluency Skills
- Digital literacy skills
- Working knowledge of MS Word, Excel, and PowerPoint
- Understanding of library related technology (e.g. Law online databases, Sirsi Dynix, Emerald, Ebscohost, Sabinet, etc.)
- Multi literacy Skills
- Innovative and Energetic
- Producing own Research
Minimum Qualification Requirements
- Minimum of Master’s Degree in Library and Information Science (M.Bibl)
Minimum Experience Requirements
- Minimum of 3 years experience in an Academic library.
- Must have professional registration with LIASA.
Working Hours
- Monday to Thursday 12:00 – 21:00 during academic weeks.
- Fridays, 08:00 - 17:00.
- The Information Specialist may also be required to work one Saturday shift a month from 08h00 to 13h00 (timing of this monthly Saturday shift will be determined by the Head: Academic).
- In the week where the IS works the Saturday shift the Friday working hours will change to 08h00-12h00 accordingly.
Salary
- Competitive salary commensurate with experience.
Benefits
- Lifelong learning opportunities through LinkedIn Learning subscriptions.
- Staff and family discounts on educational programs within our brand portfolio.
- Incentive bonus structure based on performance and achievement of goals.
- Provident fund contributions, including Death & Funeral Cover, to support your financial well‑being and future planning.
- Birthday vouchers to celebrate your special day.
- Competitive annual leave allowance for well‑deserved time off and rejuvenation.
Application Response
- Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews.
Technical Support
- Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance: https://hire.simplify.hr/ContactUs
Equal Opportunity Employer
Emeris is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.