Jobs at IHG in Singapore

Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX )

Role Purpose

Revenue management leader of a portfolio of hotels, the PRM is driving RM strategy, projects and initiatives to hotels. Manage the development, implementation and assessment of revenue-related strategies for hotels, encompassing all facets of pricing, demand analysis, yield management, market segmentation, business mix optimization, selling strategies and tactics in accordance with company policies and industry best practices. Assist in leadership of regional teams and hotels by providing revenue management strategies and tactics to maximize revenue and profit streams.

Drive the development, implementation and operation of both strategic and tactical programs designed to enhance revenue management services penetration and deliver significant competitive advantage for the Hotel. Incumbent will be responsible for the performance and business trend analysis, process evaluation, budgeting, field-level training, and deployment of Company resources to achieve strategic objectives.

Key Accountabilities

1. Work remotely as the direct revenue leader for 2-6 hotels holding daily/weekly/monthly revenue generation calls with the hotels (depending on the service level of the hotel).
2. Maintain IHG system and revenue process expertise status for self and direct reports.
3. Work closely with Revenue Services Performance Directors & Sr PRM community to find ways of improving performance, share agreed best practice and successes.
4. Actively collaborate with cross functional teams to drive the needs of the business – including tools, data, reporting and processes.
5. Help develop new SL’s & deliverables in line with the needs of the BU.
6. If assigned, manage, coach and set up development plan for PRA (portfolio revenue Analyst) colleagues.
7. Ensure the effective roll out of new tools, system releases & programs ensuring team education and adoption.
8. Develop the Revenue Management talent pipeline across IHG Revenue Services, through the utilization of their individual strengths and abilities and by supporting their ongoing development and career goals.
9. Stay up to date with intelligence in the hotel industry & market(s) and use insight to drive revenue performance for the hotels within the portfolio.
10. Lead or participate in agreed projects as requested.
11. Provide commercial team with insight into hotel performance and outlook.
12. As needed, attend portfolios review with commercial team.
13. Support NHOP set-up either directly or through direct reports.
14. As needed, provide direction & support to area Managed hotels not on the program.
15. Practice and promote a work culture around the five Winning Ways & Growth Behaviors of Move Fast, Think Return, Talk Straight & Build One Team.
16. Uphold and embed IHG Revenue (RMH) reputation as the preferred resource solution to drive performance.

Key Skills & Experiences

Education –

Bachelors Degree in Hotel Management, Business, Statistics, Marketing, Finance or a relevant field of work, or an equivalent combination of education and work-related experience.

Experience –

3 to 5 years progressive work-related experience in hotel operations management, revenue management. Cluster experience preferred. Demonstrated proficiency in central reservations systems and revenue management systems, including knowledge and experience in hotel pricing concepts, yield management optimization and selling strategies.

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.