Housekeeping Supervisor

As a Housekeeping Supervisor, you are meticulous and have an eye for detail. You are in charge of room assignments and checking rooms to ensure cleanliness is complied with before they are released to welcome our guests. You are patient in guiding and supporting the room attendants and are ready to train them to comply with the needed brand standards whenever necessary.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

1. Supervising the implementation of housekeeping standards and procedures related to bedroom, bathroom, valet, cleaning services, and linen maintenance.
2. Ensuring guest valet is processed and delivered in a timely manner.
3. Managing all special requests made by guests.
4. Ensuring consistency within the department and managing lost property in the hotel.
5. Working with superiors on all team member-related matters to ensure productivity.

What do we need from you

1. At least 2 years of working experience in the Housekeeping department in a supervisory role.
2. Ability to multitask and work independently.
3. Attentive to details and able to work on a rotational shift.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.