Engineering Admin

Location: Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX).

Responsibilities:

1. Interacts and cooperates with other departments when necessary to provide additional or specialized services for functions, promotions, and festivities.
2. Prepares daily room assignments (PMM and other related servicing) for technicians.
3. Reviews BPN for special requests or instructions.
4. Key work order for Engineering to follow up with the maintenance job.
5. Informs Manager or security of any emergencies brought to Engineering attention.
6. Updates registration cards in Front Office.
7. Interacts and cooperates with hotel guests and outside contractors as directed by superiors.
8. Follows up with Guest requests by coordinating with both Engineering and Housekeeping departments.
9. Answers phone and logs all messages.
10. Informs supervisors of any special guest needs.
11. Transmits messages from guests to Housekeeping personnel, front office, and engineering.
12. Ensures all calls pertaining to the next day’s operation, such as personnel calling in sick, are logged in the message book and keeps Engineering Manager informed.
13. Ensures punctual attendance and adherence to duty schedules by all subordinate staff.
14. Ensures that house rules are followed.
15. Prepares monthly staff attendance record as required.
16. Ensures that personal grooming and hygiene standards are being observed. Carries out spot checks in the morning.
17. Ensures hotel rules and regulations are fully followed, avoiding infringements such as:
18. Sleeping while on duty.
19. Arriving late at the beginning of the shift.
20. Departing early at the end of the shift.
21. Not following up on guest complaints.
22. Not adhering to grooming standards.
23. Prepares the next day’s schedule based on the house count.
24. Calls in extra personnel when necessary.
25. Coordinates with outsourced labor vendors and prepares monthly attendance report (Engineering).
26. Prepares vendors’ invoices to submit to Finance Department.
27. Assists in keeping track of the IHG Crisis Management Calendar checklist on Global Evaluation Manager (GEM).
28. Assists in documenting audit files.
29. Assists on report making and monthly submissions.
30. Ensures all Engineering supplies are at the desired par.
31. Maintains key control and follows established key control procedure.
32. Familiarizes with property safety, first-aid, and fire and emergency procedures and operates equipment safely and sensibly.
33. Adheres to IHG's various workplace health and safety related policies and procedures.
34. Complies with hotel's Health, Safety & Hygiene Policy.
35. Performs other duties as assigned by superiors.

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At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.