Technical jobs in Malaysia

About Valiram

Valiram is a retail company founded in 1935. The company has expanded to become a global retail industry with 520+ locations in 10 different countries. By 2027, we will be more than doubling our size to 1200, with an expected 5,500+ employees under Valiram Group. Learn more about us at www.valiram.com

Valiram Brands:

• Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)
• Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)
• Accessories (Swarovski, Mont Blanc)
• Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)
• F&B (Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach, Candy Party)
• Watches (Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)

About the Role

In your role as Digital Operations Executive, you will help us continuously manage our digital operations and access for scalable web applications and e-commerce solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle. You should be comfortable around cloud infrastructure and access management of various applications. You should also be a team player with a passion for digital transformation.

Key Responsibility Areas:

• Manage internal/external service accounts and access within the organization.
• Ecommerce/website monitoring – Monitor and report website health and uptime.
• Domain Management – Responsible for maintaining DNS records.
• Email Service Management.
• Integration Support; Support and troubleshoot issues reported with various integrations.
• Ecommerce Payment gateway support and issue resolution – Coordinate issues with various payment gateways for timely resolutions.
• Version Control – Maintain version control of various ecommerce plugins and services. Work with development team for timely upgrades.
• Vendor Management – Maintain record of various vendors and PICs contact info.
• Documentation – Create and maintain various technical documents & SOPs.
• DevOps support for ecommerce and other websites.

Key Requirements:

• Expertise in documentation management.
• Understands SDLC processes.
• Working experience with ecommerce platforms like Shopify, Wordpress, Salesforce.
• Experience in AWS cloud services.
• Software development skills will be an added advantage.
• Tech Savvy, fast learner and flexible/open to try new things.

Why work for us?

We’re more than just a job; we’re a place where you can develop your skills, collaborate with a fantastic team, and have fun along the way! Here’s why you’ll love working with us:

• Level Up Your Career:
  • Upskill at Your Pace: Our comprehensive online training platform offers courses in communication, leadership, Excel, and more – investing in your growth.
  • Proven Development Track: Last year alone, we conducted 150 trainings and empowered 65% employees to develop their skills and competencies, paving the journey to career growth and advancement.
• Fun & Vibrant Workplace:
  • Engaged & Connected: We host numerous employee engagement activities like V-Club to build connections and a strong sense of community.
  • Celebrate Together: We value cultural traditions and celebrate major national festivals with the whole team!
  • Express Yourself: Enjoy the freedom of a fashionable dress code.
• At our HQ Office you can enjoy:
  • Convenient & Delicious: Enjoy the perk of an in-house cafe serving delicious meals at subsidized prices, so you can fuel your day without breaking the bank.
  • Effortless Travel: Our office is conveniently located within a 10-minute walk from public transportation, making your commute a breeze.
  • Parking Made Easy: Need to drive? No worries! We offer ample parking in nearby locations.
• Rewarding Benefits:
  • Shop Like an Insider: Employees can enjoy staff purchase discounts up to 30% for all the brands we cover, as well as friends & family sale annually.
  • Life Balance & Support: We offer a comprehensive benefits package including Birthday Leave, Hospitalization Leave, Study Leave, Calamity Leave, Compassionate Leave, Maternity/Paternity Leave, and Marriage Leave, to support you throughout life’s stages.