Service Desk Analyst jobs in United Kingdom
Service Desk Engineer
1St Line Support Engineer
Customer Service Co-Ordinator
IT Support Analyst - UK
Enterprise Architect
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Agricultural Farm Business Consultant – South West (Dorset) 35,000 - 65,000 Basic DOE + Great[...]
Connect with headhunters to apply for similar jobsFull or Part-Time Customer Service Team Member 15
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Business Consultant (Revenues & Benefits)
Help Desk Technician
Service Desk Manager
ITIL Process Manager - Service Delivery Partner
Service Desk Supervisor / Customer Service Team Manager
Enterprise Architect
Billing Customer Service Coordinator
Customer Service Team Leader
Senior Service Desk Manager
Service Desk Coordinator: IT Operations Coordinator
Information Manager (UK Wide)
ERP and Microsoft Dynamics Advisory Management Consultant
Service Desk Engineer
1st Line Support Engineer
Management Consultant - Financial Services (Investment / Wealth/ Life and Pensions)
Service Desk Engineer
Location: Leeds / Halifax branches
Salary: £25,000 - £30,000 + Benefits
Job Type: Full-Time Hybrid working - 2 days in office after induction
Are you a tech-savvy problem solver with a passion for IT support? Our client, a Managed Service Provider, is looking for a Service Desk Engineer to join their growing team! If you have experience with Microsoft products and packages amongst others and thrive in a fast-paced support environment, we want to hear from you.
- Providing 1st, 2nd & 3rd line IT support to internal users and external clients.
- Troubleshooting and resolving hardware, software, and network issues.
- Managing Microsoft 365, Active Directory, and Windows environments.
- Logging, prioritizing, and escalating tickets as needed.
- Ensuring excellent customer service and technical support.
- Experience with Microsoft products and packages (Office 365, Windows OS, Active Directory).
- Strong troubleshooting and problem-solving skills.
- Excellent communication and customer service abilities.
- Experience in an IT support/helpdesk/service desk environment.
- Knowledge of networking, remote desktop support, and IT security is a plus!
- Career growth opportunities & training support.
- Work in a collaborative and friendly team environment.
- Hybrid working options available.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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