Service Desk Coordinator: IT Operations Coordinator

Lloyd Recruitment; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job description

Our client operates in a fast-paced, dynamic environment and is looking for a Service Desk Coordinator to help maintain organisation and efficiency.

This role involves handling incoming requests, ensuring smooth communication and keeping everything on track.

Responsibilities:

• Acting as the main point of contact for incoming requests
• Reviewing and assigning tasks efficiently
• Keeping things moving by monitoring progress and adjusting as needed
• Communicating clearly and professionally with various stakeholders
• Ensuring information is well-documented and processes are followed
• Supporting overall efficiency and productivity within the team

What You Bring:

• Strong communication skills and a proactive approach
• Attention to detail and the ability to juggle multiple tasks
• A structured and methodical mindset
• The ability to work well under pressure and adapt to changing priorities
• Experience in a similar role is a plus

Perks:

• Performance-based incentives
• Tools and training to support your growth
• Regular team events
• An opportunity to develop your skills in a dynamic setting