Service Delivery Manager jobs in United Kingdom

Astute’s Renewables team is exclusively partnering with a key player in the UK’s Renewable Energy push. We’re looking for a Service Delivery Manager on a one year fixed term contract to join the team to cover for a maternity period. The business develops, owns, and operates energy generating assets across (mainly) EV charging, solar, and battery storage.

The Service Delivery Manager role comes with a salary of up to £50,000 plus a huge company benefits list.

If you’re a Service Manager / Service Delivery Manager and looking for your next role, or first dive into the Renewables sector, then submit your CV to apply today.

Reporting to the Head of Service Delivery you will:

1. Be responsible for the management of operational assets, acting as necessary to solve issues in a timely manner.
2. Manage the Technical Support and Deployment team, ensuring best in class service delivery.
3. Manage and ensure the successful agreement and deployment of maintenance plans.
4. Ensure continual management of the operational assets, reporting and staying up to date.
5. Raise issues with any EV chargers and raise tickets with the appropriate suppliers.
6. Manage client status reports.
7. Work closely with the Head of Service Delivery to support the onboarding of new assets after commissioning.
8. Quickly build and maintain stakeholder relationships, both internally and externally.
9. Manage 6 direct reports who are providing technical support and maintenance deployment.
10. Other duties as required; please contact Astute directly for a full job spec.

We are looking for someone with the following:

1. Similar experience in a previous role.
2. Knowledge of solar PV, BESS or EV charging is desirable but not essential.
3. A good/basic understanding of contracts and service level agreements (SLAs).
4. Basic working knowledge of HSE regulations.

The Service Delivery Manager role would suit someone who is:

1. Diligent and attentive to detail.
2. Strong leadership skills.
3. Able to make justified, quick decisions.
4. Someone who enjoys working at pace.
5. Someone who can be in the Swindon office 5 days per week.

1. Up to £50,000 salary depending on experience.
2. Private healthcare.
3. 33 days holiday (inc. BH).
4. Company pension.
5. Full company package.

INDREN

Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone; however, if you have not heard anything after 7 days, please consider your application unsuccessful.