Customer Service Adviser jobs in United Kingdom

Are you an experienced Field Service Engineer with a passion for scientific and analytical instrumentation?

This is a fantastic opportunity to join a stable, experienced team, working with cutting-edge laboratory equipment across the UK.

The Role:

As a Field Service Engineer, you’ll be responsible for the installation, maintenance, and technical support of advanced laboratory instruments, initially focusing on laser diffraction and dispersion technology, with the opportunity to expand into X-ray instrumentation after training.

• Service & Maintenance – Install, repair, and maintain analytical instruments for customers in raw materials and manufacturing industries.
• Customer Support – Provide hands-on technical assistance and training.
• Travel & Autonomy – Cover a regional area with 4–5 days of travel per week, typically staying away 2–3 nights per week
• Self-Management – Own your schedule, travel, and customer appointments.
• Team Collaboration – Work closely with a highly experienced team, backed by strong technical and administrative support.

What We’re Looking For:

• HNC / HND or Degree in Engineering, Physics, or Chemistry with Electronics knowledge (a must for X-ray systems).
• Field Service experience with scientific, analytical, or industrial instrumentation (biomedical alone may not be suitable).
• Ability to work independently, self-organize, and handle frequent travel.
• Willingness to travel extensively across the UK & Ireland.

Why Join?

• Salary: Around £40k dependent on experience
• Company Car for business & personal use
• Home office allowance
• Sports voucher & well-being benefits
• Comprehensive training with career growth opportunities
• Stable, experienced team with strong collaboration and long-term career potential

This is an excellent opportunity for a self-motivated, technically skilled engineer to work with cutting-edge technology in a supportive, well-established company. Interested? Apply now.