Customer Support Specialist jobs in United Arab Emirates

Build the future of the AI Data Cloud. Join the Snowflake team.

Snowflake’s Commercial sales organization continues to grow and we are actively seeking a Commercial Account Executive to join the team. In this position you will play an instrumental role in powering our revenue generation through innovative sales strategies with the aim of acquiring net new logo Commercial accounts (employee size up to 500).

This opportunity will allow you to apply your exceptional communication skills, passion for customer service and love of all things data. This is a quota carrying sales position in which you will speak with prospects and customers daily.

1. Research, identify, and generate new opportunities (Commercial accounts with employee size up to 500) on a weekly basis via the phone and web (this is an Inside Sales role).
2. Methodically qualify, build, and manage an accurate sales funnel and pipeline.
3. Strategically, build and navigate your book to close new business and grow existing accounts.
4. Sell our solutions with a consultative approach in a high energy environment.
5. Maintain a high volume of activity including outbound calls, emails, & social selling.
6. Skillfully deliver web-based presentations using inside sales best practices.
7. Comfortably sell to VP & C-Suite executives, navigating through multiple decision makers in large complex orgs.
8. Consistently exceed your quarterly and annual sales quota and be well-compensated for doing so.
9. Thrive on change while remaining highly organized, optimistic, and coachable.
10. Learn and embrace the Command of the Message sales strategies.
11. Drive to individually compete (and win!) while still being a team player.
12. Earn additional prizes, perks, and promotions by working hard and having fun!

1. 2+ years experience in full cycle sales. Must have prior experience closing deals.
2. Ideally experience working in a high-paced tech industry as a new business hunter.
3. Fluency in Arabic (native-level) / Experience selling and closing deals in the Commercial segment (company employee size up to 500) across the UAE and KSA.
4. Strong in-person, phone, and written customer communication skills.
5. The ability to make formal and informal presentations to staff and clients.
6. Experience with CRM a plus.
7. Demonstrated success in achieving sales goals.
8. Must have excellent verbal & written communication skills.
9. Must be a creative solutions thinker who can drive sales success.
10. Must be detail oriented and flexible.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.