Business Development Manager ofertas em Singapura

The Senior Manager, Business Development, will oversee SAM's commercial operations, including but not limited to retail and F&B spaces, museum-branded merchandise, and revenue-generating initiatives such as venue rentals and corporate art experiences. The role involves managing teams within retail and F&B spaces, ensuring alignment with SAM's vision and goals. This role requires a business-savvy individual with strong leadership, collaboration, and organisational skills to manage self, staff, and cross-departmental projects effectively.

Responsibilities:

1. Retail and F&B operations management

• Oversee the daily operations of retail and F&B spaces, ensuring exceptional service and operational efficiency without requiring a constant physical presence at the spaces.
• Lead and manage staff within retail and F&B outlets, including hiring, training, and performance management.
• Oversee retail and merchandise sales across on-site, off-site, and potential future online platforms, ensuring offerings align with SAM's branding and enhance visitor experiences.
• Monitor and analyse operational performance, implementing strategies to meet revenue and quality targets.

1. Artists-Led F&B Collaborations

• Conceptualise and execute artists-led F&B collaborations, integrating contemporary art into the food and beverage experience.
• Work closely with artists, curators, and the F&B team to develop innovative, art-inspired menu items or events.
• Promote these collaborations as unique programming opportunities that enhance SAM's value to visitors and generate additional revenue.

1. Merchandise development

• Develop and manage a range of museum-branded merchandise that reflects SAM's exhibitions and programming.
• Work with designers, suppliers, and internal teams to create innovative, high-quality products.
• Analyse sales trends and visitor feedback to refine product offerings and maximise profitability.

1. Revenue-generating activities

• Plan, coordinate, and promote venue rental opportunities for corporate, private, and community events.
• Develop and implement corporate art experiences that leverage SAM's artistic and curatorial strengths.
• Identify and pursue new opportunities to diversify and enhance revenue streams.

1. Team leadership and development

• Provide leadership and guidance to retail and F&B teams, fostering a culture of collaboration and accountability.
• Conduct regular team meetings to review performance, share updates, and address challenges.
• Create and implement professional development plans to enhance team capabilities and job satisfaction.

1. Cross-departmental collaboration

• Collaborate with curatorial, marketing, programming, and visitor experience teams to align business activities with museum goals.
• Act as a liaison between operational and marketing teams, ensuring seamless execution of initiatives.
• Facilitate open communication across departments to optimise outcomes and build strong working relationships.

1. Financial and operational oversight

• Prepare and manage budgets for all commercial areas, ensuring alignment with financial targets.
• Track and report on performance metrics, providing actionable insights to senior management.
• Ensure compliance with all legal, operational, and safety regulations in retail and F&B spaces.

Qualifications

• Bachelor's degree in Business, Marketing, Hospitality, or a related field.
• At least 7 years of experience in business development, retail management, or a related role, with demonstrated success in managing teams and projects.
• Strong business acumen and problem-solving skills.
• Excellent leadership and team management capabilities.
• Effective communication and interpersonal skills to manage internal and external stakeholders.
• Analytical skills to evaluate operational performance and financial metrics.
• Creativity and a visitor-focused mindset.
• Knowledge of Singapore's arts and cultural landscape is highly desirable.
• Proven ability to handle multiple priorities and adapt in a fast-paced environment.
• A proactive team player who inspires and motivates others to achieve shared goals.