Marketing Digital à Malaisie

JOB SUMMARY :

The Sales Executive plays a key role in driving revenue growth by closing consultative sales, strategically managing the sales pipeline and building strong relationships to generate new business opportunities for the organization.

KPIs :

1. Revenue from new business
2. Number of deals closed
3. Close rate (Qualified to close)
4. Number of weekly meetings

KEY RESPONSIBILITIES :

• Manage and work on sales related administrative duties & documentation SOPs as and when required
• Accurately represent and develop thorough knowledge about the company’s products and services rendered and fulfillment scopes
• Efficiently and tightly collect payment of follow up cases and review appointments
• Provide excellent customer service support to clients
• Work cross functionally with operations/fulfillment teams and ensure smooth handover experience for clients
• Provide resolutions to client’s grievances and post-sales commercials issues when necessary
• Sustain company’s profitability through excellent relationship management and renewal of retainer clients
• Maximum customer retention through ascending or descending (up or down) company’s product or services
• To increase company’s profitability through onboarding prospects to clients

KEY QUALIFICATIONS :

• Minimum of 3 years of experience as a Sales Executive or in a relevant role.
• Background in digital marketing agencies or a similar industry, ideally aligning with Chronos Agency.
• Proven experience in managing and engaging with APAC / US / AUS clients.
• Strong sales and customer service skills, with a track record of achieving targets.
• Exceptional verbal and written communication skills in English.
• Proficiency in Microsoft Office, CRM platforms, and sales software.
• Excellent phone etiquette and presentation skills.
• Strong negotiation and problem-solving abilities.
• In-depth understanding of marketing strategies and negotiation techniques.
• Ability to deliver compelling and persuasive presentations.

WHY JOIN US :

Highly Rated Workplace – We have a 4.4/5 Glassdoor rating, with 93% of employees recommending us!

Career Growth – Rated 4.2/5 for career opportunities, we provide strong professional development.

Work-Life Balance – With a 4.5/5 rating, we support flexible, balanced work environments.

Industry Leader – A Klaviyo Master Elite Partner, helping brands generate $329M+ in revenue.

Global Impact – Work with a diverse team of 80+ experts, serving 500+ clients worldwide.

ENJOY THESE BENEFITS :

• Full-time remote work setting
• Paid Time Off (30 days annually)
• Observance of public holidays
• Internet Allowance
• Technology Benefit
• Health and Wellness Allowance
• Maternity and Paternity Benefit
• Loyalty Rewards
• Performance-based Incentives
• Outcome-focused Environment

GET IN TOUCH :

We encourage you to stay connected with us and follow our social media pages for the latest updates and future job opportunities at Chronos Agency :

• LinkedIn
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• Glassdoor

We would like to emphasize that all matters related to job openings are conducted exclusively through our official channels. We urge you to exercise caution with any unofficial or suspicious correspondence. If you have any concerns, please do not hesitate to reach out to us directly.